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Salary
$150k – $250k per year
Location
Remote (United States)
Seniority
Senior
Visa
H-1B filings in 12 months: 16 · for this role: 9 · green card filings: 2
Employment
Full-Time

First seen by Alion on Nov 7, 2026. Iterable scores A on the Alion truth index.

Overview
Company
Impact
Profile match
Iterable is an AI-driven customer engagement platform headquartered in San Francisco, California, and founded in 2013. The company provides a cross-channel marketing automation suite that enables brands to deliver personalized experiences through email, mobile push, SMS, and in-app notifications using real-time data. It operates globally, serving enterprise clients across industries such as retail, fintech, and media to optimize customer lifecycles and drive growth.

Note: The job is a remote job and is open to candidates in USA. Iterable is hiring a Senior Machine Learning Engineer to design and build end-to-end machine learning systems that power intelligence across its product. The role owns model development and production systems, including personalization, recommendation, data pipelines, model serving, and online experimentation.


Responsibilities

  • Build and ship core product ML capabilities, including send-time/frequency optimization, recommendation engines, and campaign personalization
  • Own the full model lifecycle end-to-end: EDA, feature engineering, distributed training, production deployment, latency monitoring, and online experimentation (e.g., multi-armed bandits, ensemble models)
  • Build and scale our data pipelines and serving architectures using Databricks, Spark, AWS, Ray, and Kubernetes
  • Partner with Backend and Platform teams to elevate feature serving, improve overall data architecture, and establish engineering standards across the team
  • Mentor engineers on the team and help set the technical direction for ML at Iterable
  • Building, evaluating, and integrating new models that add intelligence into our core product
  • Enhancing models that optimize send time and frequency of outgoing message campaigns
  • Designing data pipelines that make it easy to implement and test new models
  • Working with platform engineers to enhance our feature- and model-serving architecture
  • Benchmarking and improving our multi-armed bandit implementation
  • Building tools to visualize and debug features and models

Skills

  • 5+ years of hands-on MLE experience putting complex models into production at scale
  • Real experience building, optimizing, and scaling production data pipelines using Databricks
  • Proven track record of taking deep learning and ensemble architectures from training through optimization to production deployment
  • Strong Python and/or Scala skills with an emphasis on readable, modular, and maintainable systems code
  • Hands-on work with microservice backends, distributed compute (Ray/Spark), and containers (Kubernetes)
  • You care more about serving latency, reliability, and measurable customer impact than novel theoretical architectures
  • Prior work on large-scale recommendation systems
  • Experience setting up feature stores or model observability tools
  • Exposure to Infrastructure-as-Code (Terraform, Pulumi)

Benefits

  • Variable pay (where applicable)
  • Equity
  • Medical, dental, vision, and financial benefits
  • Remote work in the US

Company Overview

  • Iterable is an AI-powered communication platform that improves customer retention with its marketing. It was founded in 2013, and is headquartered in San Francisco, California, USA, with a workforce of 501-1000 employees. Its website is https://www.iterable.com/.

  • Company H1B Sponsorship

  • Iterable has a track record of offering H1B sponsorships, with 17 in 2026, 10 in 2025, 6 in 2024, 12 in 2023, 21 in 2022, 7 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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