Data, Automation and AI Apprentice

Job Description - Data, Automation and AI Apprentice

The

Opportunity

Our client is recruiting for a Data, Automation and AI Apprentice to join their team in Bournemouth.

TheLevel 4 AI and Automation Practitioner apprenticeship programme that we are offering, will allow you to

kick-start your career in an industry that is constantly evolving, dynamic and

transformational.

The steps

you take will provide you with valuable first-hand experience, knowledge,

skills and qualification to help really drive your career forward. We are here

to guide and support you every step of the way!

The Position

Job Title:

Data, Automation and AI Apprentice

Apprenticeship Course:

Level 4 AI

and Automation Practitioner

Apprenticeship Duration:

15 months

+Assessment

Location:

Bournemouth,

Hybrid

Working Hours:

Monday to Thursday 9am - 5:30

And Friday 9am - 5pm

Salary:

£16,000 -

£18,000

The opportunity

We are looking for a curious, technically minded apprentice

who wants to build a career in CRM data, automation and artificial

intelligence.

You will receive structured training while working alongside

experienced HubSpot consultants, data specialists and Revenue Operations

professionals. You will learn how to configure HubSpot, improve data quality,

build automated processes and introduce practical AI solutions that help

businesses work more efficiently.

This is not an administrative data-entry role. You will

learn how business systems work, how information flows between teams and how

technology can solve real operational problems.

You do not need to be a HubSpot expert when you join us. We

are looking for someone with strong attention to detail, an interest in

technology and the motivation to learn.

What you will learn and do

HubSpot CRM

• Learn how HubSpot’s CRM, Marketing, Sales, Service

  and Operations tools work.

• Support the setup and configuration of HubSpot

  portals.

• Create and maintain properties, pipelines, views,

  lists and record layouts.

• Help configure users, teams, permissions and

  access.

• Support CRM migrations, onboarding projects and

  optimisation programmes.

• Test changes before they are released into live

  client environments.

• Document system configurations and maintain

  accurate change records.

Data management

• Import, export, clean and organise CRM data.
• Identify duplicate, incomplete or inaccurate

  records.

• Help map data from spreadsheets and other systems

  into HubSpot.

• Build and maintain data quality checks.
• Support record matching, deduplication and data

  standardisation.

• Learn how different systems exchange information

  through integrations.

• Investigate data issues and help identify their

  underlying causes.

• Follow secure data-handling and

  information-governance practices.

Automation

• Build simple HubSpot workflows under supervision.
• Help automate repetitive sales, marketing and

  customer service tasks.

• Support lead assignment, internal notifications,

  task creation and lifecycle updates.

• Learn how to design automation that is reliable,

  understandable and easy to maintain.

• Test workflows carefully and monitor them after

  launch.

• Identify manual processes that could be made faster

  or more consistent.

• Document automation logic so clients and colleagues

  can understand how it works.

AI

• Explore practical ways to use AI within HubSpot and

  connected business systems.

• Help test AI-supported processes such as data

  enrichment, call summarisation, content generation and record updates.

• Create and improve prompts for approved business

  use cases.

• Support the development of AI agents and automated

  assistants.

• Review AI-generated outputs for accuracy, relevance

  and appropriate data use.

• Learn about responsible AI, including privacy,

  security, bias and human oversight.

• Help the team research and evaluate new HubSpot and

  AI capabilities.

Reporting and insight

• Build basic HubSpot reports and dashboards.
• Check the accuracy of the data behind business

  reports.

• Help investigate why teams may not trust their

  reporting.

• Support the creation of reports covering pipeline,

  conversion, activity and performance.

• Present findings in a clear way to colleagues and

  clients.

Client and team support

• Attend internal and client meetings, taking clear

  notes and recording agreed actions.

• Help respond to HubSpot support requests.
• Explain technical information in plain language.
• Work with consultants to understand a client’s

  goals before recommending a solution.

• Provide progress updates and raise potential risks

  early.

• Contribute ideas and learning to the wider team.

What we are looking for

You may be a school or college leaver, a graduate looking

for a practical route into technology, or someone at the beginning of a career

change.

You should have:

• A genuine interest in technology, data, automation

  and AI.

• Strong attention to detail.
• Confidence working with numbers, spreadsheets and

  structured information.

• A logical approach to solving problems.
• The ability to follow a process and check your own

  work.

• Good written and verbal communication skills.
• The confidence to ask questions when something is

  unclear.

• A willingness to receive feedback and continue

  learning.

• Good organisation and time-management skills.
• An understanding of the importance of data security

  and confidentiality.

• The right to work in the UK and eligibility for the

  relevant apprenticeship programme.

Useful but not essential

Experience with any of the following would be helpful, but

full training will be provided:

• HubSpot or another CRM platform.
• Microsoft Excel or Google Sheets.
• AI tools such as ChatGPT, Gemini or Claude.
• Databases or data analysis.
• No-code automation platforms.
• Business systems and software integrations.
• Marketing, sales or customer service processes.
• Basic coding, APIs or web technologies.

We care more about your ability to learn, think logically

and take responsibility than the number of tools you have already used.

What success looks like

During your apprenticeship, you will progress towards being

able to:

• Complete accurate data imports with appropriate

  checks and documentation.

• Identify and resolve common CRM data-quality

  problems.

• Configure standard HubSpot features safely.
• Build and test straightforward workflow

  automations.

• Create useful reports using reliable source data.
• Support approved AI use cases responsibly.
• Investigate technical issues and communicate your

  findings clearly.

• Manage smaller pieces of client work with

  decreasing levels of supervision.

• Earn relevant HubSpot certifications.
• Contribute positively to client outcomes and the

  wider team.

What we offer

• A structured apprenticeship combining formal

  learning with practical experience.

• Direct training from experienced HubSpot and

  Revenue Operations professionals.

• Opportunities to work on real client projects

  across different industries.

• Access to HubSpot certifications and ongoing

  professional development.

• Experience across CRM, data, automation, reporting,

  integrations and AI.

• A supportive team environment where questions and

  new ideas are encouraged.

• Regular feedback, coaching and career-development

  conversations.

• A potential career path into roles such as HubSpot

  Administrator, CRM Data Specialist, Automation Consultant, Revenue

  Operations Analyst or AI Automation Practitioner.

Our values

We are looking for someone who will:

• Be curious and keep learning.
• Take ownership of their work.
• Care about accuracy and quality.
• Communicate honestly and raise problems early.
• Treat client information with care.
• Consider the people affected by every system or

  process.

• Focus on outcomes rather than technology for

  technology’s sake.

• Support colleagues and contribute positively to the

  team.

Eligibility Criteria

Individuals must have a valid and eligible residency status to

apply for this role.

About ITP

We help employers develop their best talent

and inspire the next generation through apprenticeships, mentoring and

training, we’re plugging the UK’s digital skills gap to provide a workforce for

the future.

If this sounds like the role

for you, get in touch! Once we receive your application, one of our team will

be in touch to help you with the next stage.

The ITP are working

on behalf of a third party to advertise their vacancy. By submitting your

CV, you agree to be contacted by The ITP and your information to be passed on

to a third party.

Safeguarding and Values Commitment

The

ITP is committed to safeguarding and promoting the welfare of learners and

expects all staff and volunteers to share this commitment. Successful

appointment to this role will require satisfactory completion of recruitment

checks.

At

the ITP, we are fully committed to safeguarding and promoting the welfare of

all learners and creating a safe, inclusive, and respectful workplace. We

expect every team member to:

• Uphold and

  champion our values, code of conduct, and safeguarding principles.

• Take personal

  responsibility for understanding and adhering to all safeguarding

  procedures and policies.

• Promote a

  culture of safety and wellbeing through a proactive “do no harm” approach.

• Recognise and

  act on their responsibility in supporting, strengthening, and enforcing

  safeguarding practices across all areas of work.

• Understand and

  meet any role-specific safeguarding duties - including, in this position,

  actively identifying and reporting concerns, engaging in relevant

  training, and modelling safe and inclusive behaviours in all apprentice

  interactions.

At the ITP, our company culture is important to us, and all

employees and consultants are expected to operate in line with our values:

·We

change lives - We strive to make a difference for our apprentices,

clients, members, ourselves, and our team on a daily basis. We push for

diversity and inclusion in our industry by challenging perceptions. We embrace

individuality. We believe that everyone is equally important.

·We are

genuine and honest - We breed trust amongst clients, apprentices, members,

and the team. We take responsibility for our words, actions, and results. We

are human. We encourage one another through honesty and transparency.

·We are

innovative and unique - We are empowered by innovation. We strive to make

the impossible, possible. We are proud to be the only organisation of our kind,

of who we are and how we got here.

·We are

Personable - We remind ourselves what it’s like to be in others shoes. We

have authentic conversations; we are real and so are our relationships.

·We are

stronger united - We share our knowledge and experiences. We celebrate one

another on our achievements. We value and encourage one another because we win

or lose as a team.