Merchandising Supervisor- Reset

The Merchandising Reset Supervisor is responsible for leading all merchandising reset initiatives within the store while managing a team of associates to ensure consistent execution of merchandising standards, promotional displays, seasonal transitions, and planograms. This role partners closely with store leadership to improve product presentation, drive sales, maintain inventory accuracy, and deliver outstanding customer service.

The successful candidate will balance hands-on merchandising execution with people leadership responsibilities, creating a high-performing team focused on operational excellence, customer satisfaction, and sales growth.

• Lead the department by setting the example in safety, customer service, and merchandising excellence.
• Drive sales through effective merchandising strategies, product presentation, and promotional execution.
• Execute merchandising resets and planograms provided by the Merchandising and Planogram teams.
• Lead seasonal space transitions, end caps, dump bins, promotional displays, and advertising campaigns.
• Ensure displays are properly functioning, priced, down-stocked, front-faced, and maintained to company standards.
• Communicate priorities clearly and provide associates with the tools, training, and support needed to succeed.
• Coach, develop, and motivate associates through regular feedback and performance conversations.
• Analyze department performance and implement action plans to achieve sales and operational goals.
• Collaborate with store leadership and cross-functional teams to support store initiatives and merchandising projects.
• Maintain inventory accuracy and uphold loss prevention, safety, and operational standards.
• Resolve associate and customer concerns professionally while fostering a positive and inclusive work environment.

• Proven leadership experience in a retail, merchandising, or supervisory role.
• Previous merchandising, planogram, or retail operations experience preferred.
• Strong organizational, planning, and problem-solving skills.
• Exceptional attention to detail and ability to manage multiple priorities.
• Passion for customer service and achieving business results.
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
• Ability to collaborate effectively with multiple teams across the organization.
• Working knowledge of hand tools, drills, and other equipment used in merchandising projects.
• Product knowledge and home improvement retail experience are considered assets.
• Ability to lift up to 55 lbs. and stand for extended periods.
• CSA-approved steel-toed footwear required while on shift.