IT Support Officer

Install and configure computer hardware, software, systems, networks, CCTV, printers, and scanners.

Monitor and maintain computer systems and networks.

Respond in a timely manner to service issues and requests.

Provide technical support across the company.

Determine root cause of issues and communicate appropriately to users.

set up new users' accounts and profiles and deal with password issues.

Troubleshoot system and network problems, diagnosing and solving hardware or software faults.

Support the roll-out of new applications.

Execute activities related to his/her function in safe and environmentally friendly methods.

To perform any other duties assigned by his direct supervisor / manager