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Salary
$13k – $14k per year
Location
Remote (United States)
Overview
Company
Impact
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Job Duck is a virtual staffing company that recruits, trains and places remote assistants with businesses in the United States, above all with law firms. The roles it fills include executive and administrative assistants, legal case managers, intake and lead qualification specialists, records coordinators, bookkeepers and marketing support, each matched to a single client company for the long term. It hires bilingual candidates across Argentina, Brazil, Chile, Colombia, El Salvador, Honduras, Mexico, Peru and South Africa, and has held Great Place to Work certification every year since 2022.

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.

As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!

Job Description:

Job Duck is seeking a highly organized and detail oriented Executive Assistant to provide essential administrative support within a personal injury law firm. In this role, you will play an important part in managing medical records, reviewing reports, coordinating record requests, and ensuring case managers have the support they need. The ideal candidate has a strong understanding of medical terminology, excellent typing skills, and the ability to work independently while maintaining accuracy and consistency. This is an excellent opportunity for a proactive professional who is comfortable taking initiative and contributing to the smooth and efficient management of legal cases.

Monthly Compensation: 1,060 to 1,150USD

Responsibilities include, but are not limited to:

  • Use Filevine, Chartsquad, Microsoft Office Suite, Kofax PDF, Outlook, and RingCentral to complete daily responsibilities
  • Provide administrative and case related support to case managers
  • Assist with case management tasks as requested
  • Review and organize medical documentation with a high level of accuracy
  • Manage assigned tasks independently while keeping supervisors and case managers informed of relevant updates
  • Order medical records from healthcare providers and other relevant sources
  • Review medical reports to determine which additional records need to be ordered
  • Follow up on outstanding medical record requests to ensure timely receipt
  • Identify missing or incomplete medical records and take appropriate follow up action
  • Monitor the status of medical record requests and maintain accurate records of pending items
  • Send text messages to clients as needed
  • Maintain clear and organized documentation within case management systems
  • Communicate professionally with clients, medical providers, and internal team members

Requirements:

  • Location: Las Vegas, Nevada

  • Time Zone: PST

  • Office Hours: 8:30 AM to 5:30 PM PST
  • Executive Assistant position supporting a personal injury law firm
  • The position requires a solid understanding of medical terminology and the ability to accurately interpret medical terms and reports
  • Previous experience working with medical records, personal injury law firms, legal case management, or a related field is highly desirable
  • Strong attention to detail is essential when reviewing reports and determining which medical records need to be requested
  • Candidates must be comfortable working independently and following through on pending requests
  • Fast and accurate typing skills are required
  • The role requires a proactive approach and the ability to anticipate needs and take appropriate action
  • Expected call volume: 6 to 15 calls per day

Software and tools:

  • RingCentral
  • Microsoft Outlook
  • Filevine
  • Chartsquad
  • Microsoft Office Suite
  • Kofax PDF

Required Skills:

  • Strong understanding of medical terminology
  • Excellent attention to detail
  • Strong written and verbal English communication skills
  • Fast and accurate typing skills
  • Ability to work independently with minimal supervision
  • Proactive and solution oriented approach
  • Strong organizational and follow through skills
  • Ability to review and interpret medical reports accurately
  • Ability to prioritize multiple tasks and manage deadlines
  • Strong administrative and case support skills
  • Reliable and consistent work ethic
  • Professional and courteous communication style
  • Ability to adapt to established processes and case management systems

Work Shift:

Languages:

English, Spanish

Ready to dive in? Apply now and make sure to follow all the instructions!

Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.

Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.

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