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Job Duck is a virtual staffing company that recruits, trains and places remote assistants with businesses in the United States, above all with law firms. The roles it fills include executive and administrative assistants, legal case managers, intake and lead qualification specialists, records coordinators, bookkeepers and marketing support, each matched to a single client company for the long term. It hires bilingual candidates across Argentina, Brazil, Chile, Colombia, El Salvador, Honduras, Mexico, Peru and South Africa, and has held Great Place to Work certification every year since 2022.

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.

As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!

Job Description:

We are seeking a highly motivated Pre-Litigation Case Manager / Legal Assistant to support our growing personal injury practice. This role is ideal for someone who takes pride in their work, thrives in a fast-paced environment, and is committed to building a long-term career within a supportive and high-performing team.

The ideal candidate is intelligent, organized, proactive, and eager to grow into a key contributor within the firm. We are looking for someone who is not just seeking a job, but an opportunity to become a true superstar in their field.

Schedule: Monday to Friday 08:30 AM to 05:30 PM EST

Monthly Compensation: 1,220 to 1,320 USD

Responsibilities include, but are not limited to:

  • Request and follow up on police reports, medical records, and related documentation
  • Communicate with insurance companies regarding claims and coverage
  • Prepare and send Letters of Representation
  • Manage a caseload of personal injury matters throughout the pre-litigation phase
  • Prepare and organize documentation for negotiations and potential settlements
  • Provide regular case updates regarding insurance coverage, treatment status, and case developments
  • Maintain regular communication and follow-up with clients to ensure an excellent client experience

Requirements:

  • Previous experience as a Case Manager, Legal Assistant, or similar role within a personal injury law firm
  • Excellent written and verbal communication abilities
  • Ability to manage multiple cases while maintaining attention to detail
  • Comfortable communicating with clients, medical providers, and insurance companies
  • Proficiency with case management software and Microsoft Office applications
  • Ability to work independently while remaining accountable to deadlines and expectations

Work Shift:

Languages:

English, Spanish

Ready to dive in? Apply now and make sure to follow all the instructions!

Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.

Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.

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