Account Manager
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Salary
≈ $20k – $46k per year (Estimated)
Location
In office (Cape Town)
Seniority
Senior · 5+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Job Mail is a South African online job board offering a large selection of vacancies across the country and some positions abroad. Job seekers can search and apply for jobs online, upload a CV and receive job alerts, while employers and recruitment agencies can advertise positions to a broad national audience. The brand is one of the longer-established names in South African job advertising and is operated from South Africa.
Responsibilities:
- Driving the adoption and usage of a leading e-commerce marketplace’s self-service advertising platform for Sponsored Advertising by marketplace sellers.
- Analyse sales metrics and advertising data to identify trends, opportunities, and areas for improvement.
- Provide sellers with clear, data-driven insights and recommendations to optimise advertising performance.
- Build media plans for top-tier spending sellers and identify opportunities to upsell additional advertising solutions and services.
- Coordinate the collection of creative assets required for campaign development and execution.
- Manage the integration of all booked advertising campaigns into the marketing calendar, ensuring effective communication and on-time delivery.
- Oversee billing and payment processes to ensure accuracy and timely reconciliation.
- Monitor campaign performance through tracking and reporting, share results with clients, and maintain comprehensive campaign records.
- Consistently achieve and exceed advertising revenue and sales targets.
- Assist in the development of promotional materials and content to drive adoption of the advertising platform.
- Partner with Marketplace Account Managers to increase platform utilisation among key accounts and resolve advertiser challenges.
- Implement strategies to acquire and onboard new marketplace sellers.
- Gather seller feedback on the advertising platform and provide actionable insights to support ongoing enhancements.
- Collaborate with CRM and marketing teams to develop case studies, success stories, and retention initiatives.
- Contribute to the development and delivery of educational webinars focused on advertising performance, insights, and best practices.
- Escalate operational and technical platform issues to relevant teams to ensure timely resolution.
- Bachelor's Degree or Advanced Diploma
- If the degree/diploma qualification requirement isn’t met, at least 5 years of account management experience/exposure (through projects or responsibilities) will be required
- 3 years of experience in B2B software or advertising sales (account management)
- Digital Marketing, Advertising and Sales experience (must have)
- E-Commerce experience is advantageous but not required
- Demonstrated ability to consistently achieve sales targets
- Strong track record of internal and external relationship management
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