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Salary
$17k – $35k per year (Estimated)
Location
In office
Seniority
Middle · 1+ year exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Job Mail is a South African online job board offering a large selection of vacancies across the country and some positions abroad. Job seekers can search and apply for jobs online, upload a CV and receive job alerts, while employers and recruitment agencies can advertise positions to a broad national audience. The brand is one of the longer-established names in South African job advertising and is operated from South Africa.
Requirements:
  • 2-year diploma / 3-year diploma in support services or A+ and N+ (Please provide any other)
  • IT-related certification, Diploma or Degree
Experience:
  • Extensive experience in Office365
  • Managing portal, administration of users (Azure AD Sync or Cloud), Advanced mail troubleshooting (Spam filtering, mail tracing and managing DNS records for best practice)
  • Experience in desktop support both Hardware and Software (Onsite or remote), minimum 1 year.
Job Includes:
  • Ticket management of client queries and issues (Logged telephonically or via email).
  • Setup of client software, emails and troubleshoot issues thereof.
  • Managing/troubleshooting of Office365 portal and exchange.
  • Hardware, Patch management and Anti-Virus maintenance using RMM tools.
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