Logistics Co-Ordinator

You'll be the person guests, drivers, and properties rely on to get travel right: booking flights and road transfers, keeping itineraries accurate, and solving problems calmly when plans change at short notice. It's a fast-paced, guest-facing role that suits someone who's organised, unflappable, and genuinely enjoys the logistics puzzle.

Core Criteria:

• 3-5 years' experience in a similar role, ideally with Tour Operators, DMCs, Travel Agents, or suppliers
• Valid driver's licence, reliable vehicle, and valid passport
• Willingness to travel nationally and internationally as required
• Comfortable working a Monday to Saturday week with remote weekend coverage
• Strong communication, negotiation, and interpersonal skills
• Excellent time management and ability to handle last-minute changes under pressure
• Proficient in MS Office (Outlook, Excel, Word, PowerPoint) with strong numeracy
• Recognised qualification advantageous
• Self-motivated, results-oriented, and able to work independently as well as part of a team
• Lodge management experience beneficial

Core Responsibilities:

• Coordinate and book flights, road transfers, and occasional accommodation for guests, ensuring best routing, pricing, and timing
• Arrange airport pickups, drop-offs, and inter-property transfers, liaising directly with drivers and transport companies
• Confirm all bookings in writing and maintain accurate, up-to-date travel itineraries
• Communicate itinerary details clearly to guests, drivers, hosts, and internal teams ahead of arrival
• Coordinate special requests such as dietary needs in transit, mobility assistance, and private transfers
• Monitor flight schedules for delays or changes and rebook or adjust transfers accordingly
• Provide after-hours escalation support for urgent travel issues according to a roster
• Maintain accurate booking records, reconcile travel costs against budgets, and keep supplier databases current
• Verify passport and visa requirements and ensure bookings comply with company travel policy
• Build and maintain relationships with preferred airlines, transfer companies, and accommodation providers

On Offer:

• Office-based, Durban area
• Salary: Market related
• Days/Hours: Monday to Saturday, 8am to 4pm (open to discussion)
• In-office Monday to Friday; Saturdays and Sundays can be worked remotely, no need to come into the office
• Opportunity to join a hands-on team within an established, conservation-focused hospitality group