Night Auditor
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Salary
up to $9.6k per year
Location
In office (South Africa)
Seniority
Junior · 2+ years exp
Employment
Full-Time
Confirmed on the employer's own hiring board on Nov 1, 2026. First seen by Alion on Oct 30, 2026. Job Mail scores C on the Alion truth index.
Overview
Company
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Profile match
Job Mail is a South African online job board offering a large selection of vacancies across the country and some positions abroad. Job seekers can search and apply for jobs online, upload a CV and receive job alerts, while employers and recruitment agencies can advertise positions to a broad national audience. The brand is one of the longer-established names in South African job advertising and is operated from South Africa.
Key Responsibilities:
- Manage the Front Desk, incoming calls, guest check-ins and check-outs.
- Deliver exceptional guest service, attending to enquiries and resolving complaints professionally.
- Complete end-of-day procedures, financial reconciliations, cash handling and operational reporting.
- Investigate discrepancies and resolve account-related issues.
- Verify guest information and payment methods accurately.
- Collaborate with Front Office, security and other departments to ensure seamless operations.
- Maintain guest privacy, confidentiality and workplace safety.
- Identify opportunities to upsell hotel products and services.
- Handle sensitive situations with tact, discretion and professionalism.
- Ensure compliance with hotel policies, procedures and service standards.
- South African citizen residing in Cape Town.
- Matric / Grade 12 qualification.
- Hospitality qualification preferred.
- Minimum 2 years’ experience in a similar role within a 4- or 5-star hospitality environment.
- Fluent in English, with excellent communication and telephone etiquette.
- Proficiency in Microsoft Office, particularly Excel, and Opera essential.
- Sound financial acumen and experience in financial reconciliation and reporting.
- Well-presented, professional and guest-focused approach.
- Strong organisational, planning and problem-solving skills.
- Calm, confident and positive demeanour, with excellent attention to detail.
- Ability to work independently, demonstrate initiative and perform under pressure.
- Strong interpersonal skills and a commitment to teamwork.
- Flexibility to work overnight shifts, weekends and public holidays.
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