Operations Manager

KEY RESPONSIBILITIES

• Manage overall branch operations and multiple departments.
• Manage budgets, forecasting, expenditure, debtors and profitability.
• Oversee monthly billing, invoicing, claims and project costing.
• Manage warehouse operations, inventory and stock control.
• Ensure adherence to client and supplier SLAs.
• Manage client relationships, service delivery and complaints.
• Oversee HR, staff performance, training, absenteeism and IR processes.
• Manage Health & Safety, risk management and legal compliance.
• Assist with quotations, sales and business development initiatives.
• Manage suppliers and monitor supplier SLA performance.
• Drive continuous improvement and operational efficiencies.
• Prepare daily, weekly and monthly management reports.
• Assist with internal, external, ISO, SHE and customer audits.
• Ensure all operational licences, permits and compliance requirements are maintained.

REQUIREMENTS

• Matric / Grade 12.
• Degree in Business, Operations Management or related field.
• Proven experience as an Operations Manager or similar senior management role.
• Strong experience in operations, warehouse, staff and financial management.
• Experience with budgeting and forecasting.
• Inventory management experience.
• Strong commercial and financial acumen.
• Customer relationship management experience.
• Sales and business development exposure.
• Project costing and management experience.
• Strong leadership, planning, analytical and problem-solving skills.
• Excellent communication and report-writing skills.
• Proficient in MS Office.
• Valid, unendorsed Code 08 Driver’s Licence.
• Chemical Manufacturing Industry experience is highly advantageous.
• Syspro and Pastel experience will be advantageous.

? To apply: Please email your CV to [email protected] with “Operations Manager - Johannesburg” as the subject line.