ProActive IT Support Services

Job Mail • 3 hours ago
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Salary
$15k – $18k per year
Location
In office (Cape Town)
Employment
Full-Time
Overview
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Job Mail

Job Mail is a South African online job board offering a large selection of vacancies across the country and some positions abroad. Job seekers can search and apply for jobs online, upload a CV and receive job alerts, while employers and recruitment agencies can advertise positions to a broad national audience. The brand is one of the longer-established names in South African job advertising and is operated from South Africa.
jobmail.co.za • HQ: Pretoria, South Africa • Job Boards & Aggregators

Key Responsibilities

  • Monitor, Triage, escalate, and resolve issues raised by monitoring systems proactively before they impact business operations.

  • Deploy and manage Windows and third-party application patches across servers, desktops, firewalls and access points.

  • Management of the ManageEngine console providing Enhanced 3rd Party patching to a subset of customers.

  • Monitor and maintain Datto and Veeam backup solutions to ensure successful backups.

  • Perform routine backup validation and testing.

  • Onboarding of Proactive Services, including but not limited to Remote Monitoring, Patch Management, Datto SaaS, Datto BCDR.

  • Monitor and apply SSL Certificates.

  • Create scripts and automated tasks to increase efficiency across the business.

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