Site Manager - Kariega

• To manage the daily operational, workforce, client, and Industrial Relations functions.
• The role will be responsible for ensuring operational stability, workforce productivity, compliance, service delivery excellence, and strong client engagement within a high-volume environment.

Responsibilities:

Site Management:

• Manage the full daily operation across allocated departments and shifts.
• Conduct daily operational floor walks and maintain strong operational visibility on site.
• Ensure operational requirements and manpower demands are fulfilled timeously.
• Manage staffing levels, absenteeism, overtime, workforce allocation, and shift planning.
• Monitor productivity, operational efficiencies, and workforce performance daily.
• Ensure operational continuity during peak periods and operational pressure environments.
• Ensure operational reporting and communication is completed accurately and timeously.
• Monitor and report on operational risks, staffing concerns, and client developments.

Client Management and Engagement:

• Build and maintain strong working relationships with operational management and support departments.
• Attend operational meetings, planning discussions, toolbox talks, and client engagements.
• Conduct regular operational catch-up meetings with relevant stakeholders and department heads.
• Attend client service delivery meetings and provide operational feedback and reporting.
• Ensure professional communication and immediate response to operational concerns and escalations.
• Ensure client requirements and SLA expectations are consistently achieved.

Industrial Relations and Employee Management:

• Manage employee conduct, attendance, punctuality, and workplace discipline.
• Conduct investigations, counselling sessions, disciplinary processes, and hearings where required.
• Ensure all Industrial Relations matters are handled professionally and procedurally correctly.
• Ensure hearing preparation is completed correctly including evidence, statements, footage, and supporting documentation.
• Manage IR KPI compliance and ensure IR matters are handled within required timelines.
• Assist and support with CCMA and Bargaining Council related matters where required.
• Ensure all IR records, documentation, and employee files are maintained accurately.
• Ensure compliance with labour legislation, company procedures, and client standards.

Compliance and SHEQ:

• Ensure compliance with SHEQ requirements, PPE standards, and operational procedures.
• Attend Health and Safety meetings and support site compliance initiatives.
• Ensure operational incidents, risks, and non-compliance matters are escalated
• Maintain audit readiness and operational compliance standards
• Ensure employees comply with all client site rules and safety procedures.

Administration and Reporting:

• Ensure timesheets, payroll information, and operational reports are submitted accurately and timeously.
• Maintain accurate workforce records, IR documentation, and operational files.
• Ensure reporting on staffing, productivity, absenteeism, overtime, and operational developments are completed daily.
• Ensure operational communication and escalations are professionally managed.

Personal Competencies, Traits and Attributes:

• Strong leadership and accountability.
• Professional communication and interpersonal skills.
• Ability to work effectively within a fast-paced operational environment.
• Strong problem solving and decision-making capability.
• Ability to manage pressure and operational demands effectively.
• Strong organisational and administrative ability.
• Ability to manage conflict and employee related matters professionally.
• Strong attention to detail and operational discipline.
• Strong client service and relationship management capability.
• Solution driven and proactive mindset.

Experience and Qualifications:

• 1 to 3 years operational management or supervisory experience within logistics, warehousing, automotive, manufacturing, or TES environments.
• Relevant tertiary qualification advantageous, particularly within Logistics, Supply Chain, Human Resources, Business Management, or Industrial Relations.
• Strong communication and people management skills essential.
• Basic Industrial Relations knowledge advantageous.
• Computer literacy including Microsoft Excel, Outlook, and reporting systems.

Please note:

Should you not meet the minimum requirements or hear from us within 14 days from date of advertising, please accept your application as being unsuccessful.