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Salary
≈ $26k – $51k per year (Estimated)
Location
In office (Randburg)
Seniority
Senior · 5+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Nov 2, 2026. First seen by Alion on Oct 8, 2026. Job Mail scores C on the Alion truth index.

Overview
Company
Impact
Profile match
Job Mail is a South African online job board offering a large selection of vacancies across the country and some positions abroad. Job seekers can search and apply for jobs online, upload a CV and receive job alerts, while employers and recruitment agencies can advertise positions to a broad national audience. The brand is one of the longer-established names in South African job advertising and is operated from South Africa.

Our client based in Randburg is looking for an experience Spa Operations Manager to join their team.

QUALIFICATIONS:

  • Recognised qualification in Somatology or Spa Therapy, such as CIDESCO, SAAHSP, ITEC, or an equivalent qualification.
  • At least five years of experience in a luxury spa environment.
  • At least two years of supervisory or management experience in spa, wellness, or hospitality operations.
  • Demonstrable experience with ESP Spa Management or a comparable spa system, point-of-sale controls, stock management, and operational reporting.
  • Experience handling serious guest complaints and service-recovery matters professionally.
  • A valid driver's licence and willingness to travel weekly across Gauteng and to the Western Cape when required.
  • Working proficiency in Excel, including the ability to review reports, reconcile information, and identify variances.
  • Availability to provide reasonable support during promotions, peak seasons, and operational escalations.

EXPERIENCE:

Minimum 5 years’ experience in a luxury spa environment.

At least 3 years in a supervisory or management role within a spa or hospitality setting.

Strong experience in: ESP Spa Management System o POS systems (Concept/ESP) Stock control, variance management o Retail performance and staff sales training Handling guest escalations professionally o Multi-site operations management

Previous experience in a 5-star hotel spa or premium wellness brand is highly desirable.

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