Technician – East London

Equipment Maintenance & Repairs

• Carry out scheduled servicing and preventative maintenance on heavy equipment and machinery.
• Diagnose mechanical, hydraulic, electrical, and electronic faults.
• Perform repairs on engines, transmissions, drivetrains, hydraulic systems, and electrical systems.
• Conduct equipment inspections and identify repair requirements.
• Ensure all repairs are completed to manufacturer specifications.
• Test equipment after repairs to verify performance and reliability.

Field Service Support

• Attend customer sites to diagnose and repair equipment breakdowns.
• Perform emergency breakdown repairs efficiently to minimise customer downtime.
• Commission new equipment and conduct pre-delivery inspections where required.
• Provide customers with technical advice regarding equipment operation and maintenance.
• Complete service reports and job documentation accurately.

Diagnostics & Troubleshooting

• Use diagnostic software and specialised tools to identify faults.
• Troubleshoot mechanical, hydraulic, electrical, and electronic systems.
• Recommend corrective actions and preventative maintenance solutions.
• Escalate complex technical issues where necessary.

Workshop Operations

• Maintain a clean, organised, and safe working environment.
• Ensure workshop tools and equipment are correctly maintained.
• Follow company service procedures and quality standards.
• Assist with workshop housekeeping and inventory control.

Customer Service

• Deliver professional and courteous service to customers.
• Communicate repair requirements and recommendations clearly.
• Build positive customer relationships through quality workmanship and reliable service.
• Represent the company professionally during field service visits.

Health, Safety & Compliance

• Comply with Occupational Health and Safety requirements.
• Ensure safe working practices at all times.
• Use appropriate personal protective equipment (PPE).
• Report hazards, incidents, and unsafe conditions promptly.

Minimum Requirements

• Grade 12 (Matric).
• Qualified Trade Test as a:
• Diesel Mechanic
• Earthmoving Equipment Mechanic
• Heavy Equipment Mechanic
• Auto Electrician
• Or equivalent recognised trade qualification.
• Valid Code 8 driver's licence (Code 10 or 14 advantageous).
• Computer literacy (MS Office).
• Ability to use electronic diagnostic equipment.

Experience Required

• Minimum 3-5 years' post-trade experience working on heavy equipment or earthmoving machinery.
• Experience servicing and repairing construction, mining, agricultural, or material handling equipment.
• Strong fault-finding and diagnostic experience.
• Experience working both in a workshop and on customer sites.
• Experience using manufacturer diagnostic software will be advantageous.

Technical Knowledge

• Diesel engines
• Hydraulic systems
• Electrical and electronic systems
• Transmission systems
• Final drives and axles
• Braking systems
• Cooling systems
• Preventative maintenance
• Diagnostic software
• Mechanical troubleshooting
• Service reporting
• Equipment inspections

Key Competencies

• Strong diagnostic and fault-finding skills
• Excellent mechanical aptitude
• Ability to work independently with minimal supervision
• Strong problem-solving ability
• High attention to detail
• Good communication and customer service skills
• Time management and organisational skills
• Ability to work under pressure
• Team player with a positive attitude
• Commitment to quality workmanship and safety

Performance Indicators (KPIs)

• First-time fix rate
• Equipment uptime
• Quality of repairs
• Customer satisfaction
• Productivity and efficiency
• Response time to breakdowns
• Preventative maintenance compliance
• Safety compliance
• Accuracy of service reports
• Warranty claim quality (where applicable)

Preferred Industry Experience

Preference will be given to candidates with experience in one or more of the following industries:

• Heavy Equipment
• Earthmoving Equipment
• Construction Equipment
• Mining Equipment
• Agricultural Equipment
• Material Handling Equipment
• Industrial Equipment
• Heavy Commercial Vehicles