Workforce Manager
Smart Apply
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Salary
$29k – $32k per year
Location
In office (Cape Town)
Seniority
Senior · 5+ years exp
Employment
Full-Time
Confirmed on the employer's own hiring board on Nov 1, 2026. First seen by Alion on Oct 27, 2026. Job Mail scores C on the Alion truth index.
Overview
Company
Impact
Profile match
Job Mail is a South African online job board offering a large selection of vacancies across the country and some positions abroad. Job seekers can search and apply for jobs online, upload a CV and receive job alerts, while employers and recruitment agencies can advertise positions to a broad national audience. The brand is one of the longer-established names in South African job advertising and is operated from South Africa.
Key Responsibilities:
- Oversee forecasting and capacity planning.
- Lead and develop a high-performing WFM team.
- Manage staffing, scheduling, and real-time operations.
- Monitor service levels and drive client satisfaction.
- Provide workforce insights and strategic recommendations.
Minimum Requirements:
- Matric / Grade 12.
- Minimum 5 years’ Workforce Management experience.
- Strong forecasting, scheduling, and real-time management skills.
- Excellent analytical, planning, and organisational abilities.
- Strong communication and presentation skills.
- Ability to work independently in a fast-paced, changing environment.
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