Account Manager (Property)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Account Manager (Property) based in Canada.

This is a fully remote account management opportunity focused on growing and retaining revenue across an established portfolio of multi-location property clients.

You will own strategic relationships with executive stakeholders while identifying opportunities for renewals, upsells, and cross-sells.

The role combines consultative selling, contract negotiation, account planning, and long-term partnership development.

You will collaborate closely with Customer Success, Product, Marketing, Legal, and other internal teams to deliver strong client outcomes.

A key focus will be helping property organizations address localized marketing, visibility, reputation, and customer experience challenges at scale.

You’ll operate in a fast-paced, entrepreneurial environment where initiative, creativity, and commercial discipline are highly valued.

This is an opportunity to directly influence customer retention, account expansion, and revenue growth within a growing B2B technology business.

Accountabilities

• Build and execute strategic account plans designed to strengthen retention, increase customer value, and expand revenue across an assigned portfolio of commercial multi-location clients.
• Develop trusted, long-term relationships with executive stakeholders and key decision-makers, acting as a strategic advisor on their marketing and business challenges.
• Lead renewal, upsell, and cross-sell opportunities, managing negotiations, proposals, contracts, and the process from initial opportunity through signature.
• Identify opportunities to expand the solution footprint within existing accounts and develop compelling business cases that clearly demonstrate business value and return on investment.
• Partner with Customer Success, Product, Marketing, Legal, and other internal teams to coordinate account strategies and deliver a seamless client experience.
• Represent the organization at customer events, industry conferences, strategic account reviews, and other executive-facing engagements.
• Serve as a subject matter expert on localized marketing at scale, helping clients address visibility, reputation, and multi-location marketing challenges.
• Maintain disciplined pipeline management, accurate forecasting, CRM records, account documentation, and accountability against revenue and growth targets.
• Monitor account health, market trends, competitive developments, and evolving client needs to identify risks and uncover new commercial opportunities.
• Resolve customer challenges and objections creatively while maintaining a customer-first approach and adapting strategies as business needs evolve.

Requirements

• 3-5+ years of experience in a quota-carrying Account Management or Sales position, preferably within a B2B or SaaS environment.
• Demonstrated history of consistently achieving or exceeding revenue and sales quotas.
• Proven experience managing contract renewals, negotiations, upselling, and cross-selling within existing customer accounts.
• Property management industry experience is strongly preferred, including an understanding of multi-site portfolios, resident or tenant experience, and the marketing and reputation challenges facing property brands.
• Experience managing relationships with multi-location organizations, with established industry contacts or relationships considered an advantage.
• Strong executive communication, presentation, negotiation, relationship-building, and cross-functional collaboration skills.
• A refined and demonstrable sales methodology combined with a consultative, customer-focused approach.
• Strong strategic and creative problem-solving abilities, with the ability to uncover customer needs, overcome objections, and develop new approaches to generating value.
• Excellent organization and attention to detail, with the ability to manage multiple opportunities and negotiations simultaneously.
• Self-motivated, entrepreneurial, adaptable, and comfortable working in a fast-paced environment with evolving priorities.
• Ability to quickly learn new technologies, processes, and tools, with experience using Salesforce or an equivalent CRM platform.

Benefits

• Fully remote work environment.
• Base salary range of $70,000-$90,000 USD, plus commission.
• Individual compensation determined based on relevant skills, experience, education, and training.
• Comprehensive health insurance, dental, and vision coverage.
• Wellness incentives and quarterly wellness days.
• 401(k) plan with employer matching.
• Flexible paid time off and paid holidays.
• Unique employee engagement programs.
• Opportunities for career development, skill building, leadership growth, and professional advancement.
• Collaborative and flexible work culture with colleagues working remotely across the globe.