Business Analyst & Workflow Associate Consultant, Corporate Legal Solutions

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Business Analyst & Workflow Associate Consultant, Corporate Legal Solutions based in Canada.

This is an exciting opportunity to work at the intersection of legal operations, technology, and digital transformation.

You will help corporate legal teams identify inefficiencies and turn complex processes into streamlined, automated workflows.

The role combines business analysis, consulting, workflow design, testing, and client engagement.

You will work directly with enterprise clients, translating business needs into practical technology solutions.

As part of a small, collaborative consulting team, you will have meaningful ownership while learning from experienced professionals.

The environment is fast-paced and remote-first, with opportunities to work alongside legal, technology, and engineering specialists.

It is an ideal role for an analytical, proactive problem-solver who wants to help shape the future of legal technology.

Accountabilities:

• Conduct client interviews, research, and process observations to identify opportunities for automation and operational improvement.
• Create process maps, workflow diagrams, requirements documents, and solution designs that translate business needs into optimized processes.
• Design, build, configure, and test automated workflows using no-code and low-code platforms.
• Troubleshoot workflow issues, refine existing solutions, and adapt configurations as user and business requirements evolve.
• Act as a voice for end users, helping ensure solutions are intuitive, efficient, and aligned with customer expectations.
• Provide first-line support to business and legal users working with contract lifecycle management and legal AI platforms.
• Support data-quality activities, reporting, testing, system administration, and other operational needs.
• Facilitate workshops, client presentations, discovery sessions, and real-time problem-solving discussions.
• Manage assigned project responsibilities, monitoring timelines, scope, and budget to support successful delivery.
• Prepare client-facing reports, proposals, presentations, and supporting technical or process documentation.
• Collaborate with engineers, developers, legal professionals, and other cross-functional stakeholders to deliver effective solutions.
• Build expertise in legal technology, workflow automation, system integrations, and emerging trends while identifying opportunities for innovation.
• Contribute to the continuous improvement of consulting methodologies, tools, and best practices.

Requirements:

• Bachelor’s degree in Business, Finance, Legal Studies, Management Information Systems, Computer Science, or a related discipline.
• At least 3 years of experience in consulting, legal operations, business analysis, process automation, or a related field.
• Strong analytical and problem-solving abilities, particularly when working with business processes, systems, and operational challenges.
• Ability to communicate complex concepts clearly and effectively in both written and verbal formats.
• Experience creating process documentation, workflow diagrams, requirements, and solution specifications.
• Ability to translate business requirements into technical specifications, system configurations, or workflow solutions.
• Proficiency with productivity and documentation tools such as Excel, PowerPoint, Word, Visio, or Lucidchart.
• Strong technical aptitude and willingness to learn and work with no-code and low-code workflow platforms.
• Entrepreneurial, adaptable, and proactive mindset, with the ability to take ownership in a fast-paced environment.
• Demonstrated leadership through academic, professional, extracurricular, or community experiences.
• Comfortable working collaboratively in a remote-first environment with distributed teams and enterprise clients.
• A genuine interest in legal technology, legal operations, enterprise workflow automation, and digital transformation.
• Experience working with legal departments or related business functions is a plus.
• Familiarity with platforms such as TAP, ServiceNow, Onit, Checkbox, Airtable, Malbek, or Tonkean is an advantage.
• Relevant internship or early-stage startup experience is desirable.

Benefits:

• Opportunity to work on innovative legal technology and workflow automation projects with enterprise clients.
• Exposure to corporate legal departments, legal operations, automation, and digital transformation.
• Collaborative, remote-first working environment.
• Mentorship and guidance from experienced consultants and senior leaders.
• Opportunity to develop expertise across no-code/low-code platforms, workflow design, and legal technology.
• Meaningful ownership of client engagements and opportunities to contribute to a high-growth technology consulting environment.
• Equal opportunity workplace committed to diversity, inclusion, and fair consideration of qualified candidates.