Construction Project Operations Coordinator

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Construction Project Operations Coordinator based in Canada.

This remote contractor role supports the day-to-day coordination and administration of construction and energy-efficiency projects. You will track projects from active status through scheduling, documentation, state submissions, and final closeout. The position combines project coordination, CRM management, documentation review, task follow-up, and workflow administration. You will work across multiple projects, ensuring information is accurate, required actions are completed, and issues are escalated when needed. Construction or home-services experience is particularly valuable for understanding scopes, contracts, work orders, and project milestones. The role offers a structured, process-driven environment with opportunities to contribute directly to operational efficiency and service delivery.

Accountabilities

• Review active construction projects individually to determine current status, outstanding actions, and appropriate next steps.
• Identify delayed projects, missing information, incomplete documentation, and unresolved tasks, escalating issues when management involvement is required.
• Review contracts, approvals, project notes, scopes of work, and supporting documentation for completeness and consistency.
• Create and monitor tasks for internal team members, following up on outstanding assignments and maintaining visibility across the project portfolio.
• Create work orders when projects reach the appropriate stage and support the scheduling of approved construction work.
• Track signed contracts, pre-work requirements, project milestones, and other conditions required before work can proceed.
• Enter and update project information within the relevant New York State program platform, following established processing requirements.
• Ensure information submitted through state systems accurately matches internal CRM records.
• Review completed projects for required closeout materials, including photographs, completion documentation, customer attestations, and supporting records.
• Prepare and submit completed project information for state review and payment, tracking submissions through resolution of any corrections or issues.
• Maintain accurate project records in Zoho CRM, ensuring documentation, notes, status information, and state-system records remain aligned.
• Organize project files and supporting documentation while identifying discrepancies or missing information rather than simply entering data.
• Coordinate effectively across office staff and project teams to keep projects moving according to agreed timelines and requirements.

Requirements

• Previous experience in project coordination, operations, project management, or business support is required.
• Construction, home-services, construction administration, or project closeout experience is strongly preferred.
• Experience reviewing contracts, scopes of work, work orders, project documentation, or similar operational records is highly valuable.
• Proven experience working with CRM systems and maintaining accurate project or customer records.
• Strong documentation, data-entry, and information-management skills, with excellent attention to detail.
• Experience managing and tracking multiple active projects or workflows simultaneously.
• Strong task-management, follow-up, prioritization, and organizational abilities.
• Ability to understand project status, identify logical next steps, and proactively flag discrepancies or potential delays.
• Comfortable coordinating work across multiple stakeholders and following up with team members to keep activities on schedule.
• Strong written and spoken English, with near-native or native-level communication skills preferred.
• Experience with government programs, utility programs, energy-efficiency initiatives, or other regulated workflows is an advantage.
• Comfortable learning detailed procedures, compliance requirements, and client-specific systems.
• Proficiency with Zoho CRM, Microsoft Excel or Google Sheets, Microsoft Office or Google Workspace, and document/file management platforms is expected.
• Familiarity with New York State program platforms is helpful, with client-specific training provided.
• Reliable, process-driven, independent, and comfortable working in a remote environment.

Benefits

• Competitive contractor rates.
• Weekly payments.
• 40 contracted hours per week.
• Monday-Friday schedule, generally 9:00 AM-5:00 PM EST.
• Remote work arrangement.
• Free training and upskilling opportunities.
• Ongoing support and guidance throughout the engagement.
• Access to a collaborative contractor community.
• Opportunities to work on varied construction and business-support assignments.
• Structured engagement through a Master Services Agreement and Statement of Work.
• Independent contractor status, with compensation processed according to the terms of the engagement.
• Client-specific training provided for relevant state program platforms and workflows.