Senior Technical Solution Architect – Dynamics 365 CRM

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Technical Solution Architect - Dynamics 365 CRM based in Canada.

This is a senior technical leadership opportunity focused on designing and delivering complex Dynamics 365 CRM and Power Platform solutions. You’ll translate business and functional requirements into scalable, secure, high-performance architectures while guiding technical implementation. The role combines architecture, hands-on CRM development, cloud integration, technical design workshops, and mentoring. You’ll work closely with both technical teams and non-technical stakeholders, making complex concepts clear and actionable. The position offers significant influence across solution design, implementation, deployment, and continuous improvement. It is well suited to an experienced architect who enjoys staying hands-on while shaping enterprise technology solutions.

Accountabilities:

• Lead technical discovery, architecture design sessions, and technical workshops to understand business needs and establish effective solution approaches.
• Define end-to-end solution architectures for Dynamics 365 CRM and Power Platform implementations, ensuring scalability, maintainability, performance, and security.
• Provide hands-on technical leadership for Dynamics CRM development, including plugins, JavaScript or TypeScript, integrations, custom APIs, workflows, and other customizations.
• Design and deliver portal solutions using Power Pages and relevant third-party portal technologies, supporting diverse customer and business requirements.
• Produce high-quality architectural documentation, including entity relationship diagrams, system diagrams, process flows, integration models, and other technical specifications.
• Translate complex technical concepts into clear, understandable language for non-technical stakeholders and support effective technical decision-making.
• Mentor technical team members through code reviews, architectural guidance, knowledge sharing, and hands-on support throughout implementation.
• Support implementation and deployment activities, including data migration, integration configuration, release processes, and technical troubleshooting.
• Use Azure DevOps for backlog management and CI/CD pipeline automation while maintaining effective development and deployment practices.
• Maintain deep technical expertise through continuous learning, hands-on exploration, and staying current with Microsoft cloud technologies and product releases.

Requirements:

• Bring 5+ years of hands-on experience implementing and architecting Dynamics 365 CRM / Customer Engagement solutions, ideally across complex enterprise environments.
• Hold a bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related technical discipline.
• Demonstrate strong CRM development experience with C#, .NET, JavaScript/TypeScript, plugin development, workflows, and custom APIs.
• Have experience designing integrations using Azure services and working with services such as Azure Functions, Logic Apps, Service Bus, API Management, and Key Vault.
• Bring experience with portal frameworks and technologies including Power Pages, Sitefinity with The Portal Connector, Sitecore, or WordPress with relevant plugins.
• Demonstrate proficiency in designing and maintaining CI/CD pipelines and using Azure DevOps for effective development lifecycle management.
• Have strong knowledge of data modeling, enterprise solution design, integration patterns, and the ability to produce architectural documentation such as ERDs and process flows.
• Possess excellent communication skills and the ability to present technical concepts clearly to non-technical stakeholders.
• Have experience mentoring and supporting technical team members through architecture guidance, code reviews, and knowledge sharing.
• Experience with Azure Fabric, enterprise reporting, Power BI, REST, SOAP, OData, ETL tools, or consulting/professional services environments is considered an advantage.
• Relevant Microsoft certifications, such as Azure Architect or Dynamics 365 Solution Architect, are preferred.
• Be legally entitled to work in Canada or the United States and available for occasional travel within Canada and the USA.

Benefits:

• CAD $140,000-$155,000 annual salary, depending on comparable experience, skill set, and the value you bring to the role.
• Remote work opportunity based in Canada.
• Full-time employment, with contract candidates also considered.
• Opportunity to lead complex Dynamics 365 CRM and Power Platform architecture initiatives.
• Hands-on exposure to Microsoft Azure cloud services, CRM development, enterprise integrations, and modern portal technologies.
• Significant technical leadership and mentoring responsibilities within a specialized D365 CE environment.
• Opportunities for continuous learning and staying current with Microsoft cloud technologies and product releases.
• Occasional travel opportunities across Canada and the USA.