VP of Operations

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a VP of Operations based in the United States.

The VP of Operations will own the company-wide operating system that translates strategy into coordinated, measurable execution.

This is a high-impact leadership role connecting priorities, investments, resources, and performance across Product, Engineering, Go-to-Market, Finance, and People.

You will partner closely with the CEO and executive leadership to establish clarity around what matters most and ensure decisions move efficiently from discussion to action.

The role combines strategic planning with hands-on operational leadership, including company planning, OKRs, business reviews, resource allocation, and cross-functional initiatives.

You will build scalable systems, processes, and operating rhythms that improve visibility, accountability, and organizational effectiveness as the business grows.

Success will require strong analytical judgment, executive communication, and the ability to influence senior stakeholders without relying on formal authority.

This is an ideal opportunity for an experienced operator who thrives in a fast-moving technology environment and enjoys building structure where complexity is increasing.

Accountabilities:

• Own the company operating rhythm, including leadership meetings, strategic planning, business reviews, and recurring company offsites, translating strategy into clear priorities, decisions, owners, milestones, and measurable actions.
• Build and maintain company-wide alignment by connecting dependencies across functions, surfacing conflicts and risks early, and helping leadership make informed trade-offs around time, talent, and capital.
• Establish disciplined intake and prioritization processes for company-level and cross-functional initiatives, working with Finance to define business cases, investment decisions, performance gates, and stop-or-scale criteria.
• Partner with People and HR on organization design, headcount planning, contractor requirements, and capability planning to ensure resources align with strategic priorities.
• Maintain visibility into organizational demand, capacity, costs, and competing priorities so leadership can direct resources toward the highest-impact opportunities.
• Evaluate and improve business tools, data, processes, and operational infrastructure across the organization, establishing clear ownership, standards, adoption practices, and data-quality expectations.
• Lead operational improvements and automation initiatives while eliminating redundant or low-value tools and processes.
• Own the company OKR process, maintaining reliable scorecards, dashboards, definitions, ownership, data hygiene, and review cadences.
• Maintain an initiative-level view of priorities, dependencies, risks, decisions, and expected outcomes, using operational and financial data to identify trends and recommend actions.
• Step in to lead critical cross-functional programs when dedicated ownership is required, ensuring teams remain aligned and execution stays on track.
• Own an operating budget and vendor portfolio while partnering across functions to strengthen financial discipline and operational efficiency.
• Facilitate executive decisions by translating ambiguity and complex information into concise recommendations, clear choices, and documented next steps.
• Hold senior stakeholders accountable through influence, strong judgment, and low-ego collaboration, particularly when priorities shift or execution challenges arise.

Requirements:

• 10+ years of experience in business operations, strategy and operations, or a Chief of Staff capacity, including direct partnership with executives in a high-growth technology organization.
• Demonstrated success building and operating company-wide planning processes, operating cadences, OKRs, and cross-functional execution systems rather than simply managing established processes.
• Strong understanding of technology business operations, including budgeting, forecasting, headcount planning, resource allocation, capacity management, and performance measurement.
• Experience evaluating, implementing, and improving business systems and tools across multiple functions, with familiarity with CRM, business intelligence, planning, and collaboration platforms.
• Proven ability to lead cross-functional initiatives involving Product, Engineering, Go-to-Market, Finance, and People/HR.
• Experience managing competing priorities and aligning organizational demand, capacity, costs, and strategic objectives.
• Demonstrated experience owning an operating budget and vendor portfolio.
• Bachelor’s degree or equivalent practical experience; an MBA is a plus but not required.
• Venture-backed startup experience is strongly preferred, while familiarity with SaaS, security, or identity technology is advantageous.
• Exceptional organizational and execution skills, with the ability to move between high-level strategy and detailed operational follow-through.
• Strong analytical and financial fluency, with the ability to identify meaningful patterns in operational data and turn insights into decisions or recommendations.
• Excellent executive communication skills, including the ability to facilitate decisions, communicate clearly through ambiguity, and document actions and ownership.
• Strong interpersonal influence and accountability skills, with the confidence to challenge and hold senior peers accountable without formal authority.
• A proactive, adaptable, high-energy approach and the ability to work effectively in a rapidly changing environment.
• High integrity and discretion when handling sensitive or confidential information.
• Demonstrated intellectual curiosity, kindness, integrity, bias for action, and a strong ownership mindset.

Benefits:

• Competitive salary.
• Meaningful equity ownership.
• Comprehensive medical, dental, and vision benefits.
• Flexible paid time off.
• Remote-first work environment with the flexibility to work from anywhere in the United States.
• Flexible schedules with the ability to work within your own time zone and shared collaboration windows.
• Quarterly company offsites with travel support.
• New computer hardware and other equipment needed to perform the role effectively.
• Inclusive, collaborative environment where employees have meaningful opportunities to influence the business.
• Opportunity to play a significant role in building scalable operating systems within a high-growth technology environment.