技术支持工程师

Hongke Technology · Chinese: C1 · Commerce · 20 days ago
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Salary
≈ $10k – $26k per year (Estimated)
Location
In office (Guangzhou)

Confirmed on the employer's own hiring board on Nov 5, 2026. First seen by Alion on Aug 18, 2026. Hongke Technology scores B on the Alion truth index.

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Hongke Technology

Hongke Technology is a Chinese high-tech solutions provider headquartered in Guangzhou, Guangdong, supplying automotive electronics and bus testing tools, autonomous driving data logging and simulation systems, test and measurement instruments, machine vision, industrial IoT, industrial AR and life science laboratory equipment. Founded in 1995, it has six branches in mainland China and subsidiaries in Hong Kong, Taiwan, Japan and South Korea and reports over 8,000 customers among car makers, suppliers and equipment manufacturers. It hires solution, FPGA, hardware, automotive software and AI engineers, technical support and technical writing staff, and sales and operations specialists.
hkaco.com · HQ: Guangzhou, China · Industrial IoT (IIoT) · Machine Vision & 3D Cameras · Automotive Software · Test & Measurement Instruments · 1001-5000 employees · Est. 1995
Tech stack of Hongke Technology

岗位职责 / Responsibilities

1. 根据客户项目应用场景，以客户成功为导向，提供售前售中售后的技术服务，能够精准定位客户的技术问题并高效解决，包括但不限于选型支持、解决方案、二次开发、培训咨询、软硬件调试、故障排除等。

2. 熟练产品、方案和技术，能够引导用户需求并提出专业建议和解决方案，传递技术和方案价值，获得客户信任。

3. 负责与产品研发部门进行产品问题的技术沟通和解决，完成常见问题梳理，沉淀解决方案并推动落地与交付。

4. 收集行业发展动态、了解客户需求，编制产品需求策略和技术文档，助力市场营销。

任职要求 / Requirements

1. 本科及以上学历，自动化类、计算机类、通信类、生物医学类、仪器控制类、电子电气类等工科相关专业。

2. 有良好的客户服务意识和责任心，具备一定的语言表达和协调沟通能力，接受短期出差。

3. 能独立思考，具备分析问题、解决问题的能力，良好的团队协作能力和执行能力，有多线程任务处理的能力。

4. 较强的英语口语和书面表达能力，能适应出差。

5. 对AI +、自动驾驶、机器视觉、汽车通讯测试、工业AR、低空经济、工业通信、网络及数据安全、生物科技、IIoT中任一方向有强烈的兴趣和发展欲望，具备相关技术能力。

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