Collections Manager
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Location
In office (Irbid)
Seniority
Senior · 5+ years exp
Employment
Full-Time
Confirmed on the employer's own hiring board on Nov 8, 2026. First seen by Alion on Oct 8, 2026. Kalamntina scores D on the Alion truth index.
Overview
Company
Impact
Profile match
Kalamntina is a recruitment and human resources services firm based in Amman, Jordan, that offers recruitment, outsourcing, headhunting, consulting and training services and runs a regional jobs portal for employers in the Middle East and North Africa. Operating from the V Business Center in Abdoun, it advertises vacancies for client companies in Jordan, Saudi Arabia, Egypt, the United Arab Emirates, Qatar, Kuwait, Bahrain, Iraq and other markets in Arabic and English. Its current client searches cover internal auditors and risk officers for banks, finance and treasury managers, HR leaders, sales managers, process and electrical engineers and IT specialists such as enterprise architects.
Responsibilities
- Manage and oversee the branch’s collection activities and ensure achievement of assigned recovery targets.
- Lead, supervise, and motivate the collections team to meet individual and branch KPIs.
- Monitor overdue and delinquent accounts and develop appropriate recovery strategies.
- Follow up with customers regarding outstanding payments and negotiate suitable repayment arrangements.
- Handle escalated and high-value delinquent accounts and ensure timely resolution.
- Coordinate with Credit, Risk, Legal, and Operations teams on collection and recovery cases.
- Monitor collection performance and prepare regular reports on recoveries, delinquency, and portfolio quality.
- Ensure all collection activities are conducted in accordance with bank policies, procedures, and applicable regulations.
Qualifications
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
- 5+ years of relevant experience in banking collections, credit, recovery, or debt management.
- Previous experience in a supervisory or managerial role, preferably within the banking sector.
- Strong knowledge of credit and collection processes and banking practices in Jordan.
- Excellent leadership, negotiation, communication, and problem-solving skills.
- Strong analytical skills with the ability to manage targets and performance indicators.
- Good command of Arabic and English.
- Proficiency in Microsoft Office, particularly Excel and reporting tools.
Required Skills
- Core Banking
Job Details
- Location: Irbid - Jordan
- Industry: Accounting & Finance
- Job Type: Full-Time
- Degree: Bachelor
- Experience: 5+
- Nationality: Unspecified
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