Business Development Associate

Job Description:

• The successful candidate will be responsible for identifying and developing new business opportunities, building lasting client relationships, and driving revenue growth for Katchey Laboratories Limited. The role requires a strong understanding of laboratory testing services, excellent commercial judgment, and the ability to use sales data and market insights to support business decisions.

Key responsibilities

• Identify, develop, and convert new business opportunities while maintaining a healthy sales pipeline.
• Build and maintain strong relationships with existing and prospective clients across relevant industries.
• Drive customer retention, account growth, cross-selling, and upselling of laboratory testing and analytical services.
• Understand clients’ testing requirements and recommend appropriate laboratory solutions in collaboration with technical teams.
• Prepare and negotiate quotations, proposals, contracts, and commercial terms to secure new business.
• Conduct market research to identify emerging opportunities, target sectors, customer needs, and competitor activities.
• Monitor sales performance, customer trends, and business development activities to identify areas for growth.
• Prepare sales reports, forecasts, dashboards, and performance analyses to support management decisions.
• Maintain accurate client records, sales pipelines, and business development documentation.
• Participate in client meetings, presentations, industry events, tenders, and other strategic business development activities.

Qualification/Experience:

• Bachelor’s degree in Chemistry, Biochemistry, Microbiology, Industrial Chemistry, Analytical Chemistry, Biotechnology, Pharmaceutical Sciences, Food Science, Environmental Science, or a related science discipline.
• 3–5 years’ proven experience in business development, technical sales, laboratory services, scientific sales, pharmaceutical or industrial sales.
• Demonstrable experience in customer acquisition, negotiation, account management, and customer retention.
• Good knowledge of laboratory techniques, analytical methods, testing parameters, and laboratory operations.
• Familiarity with HPLC, GC/GC-MS, LC-MS/MS, AAS, ICP-OES/ICP-MS, UV-Vis, proximate analysis, microbiological and physicochemical testing will be an advantage.
• Strong data analysis skills and excellent proficiency in Microsoft Excel, including Pivot Tables, dashboards, trend analysis, forecasting, and KPI reporting.
• Knowledge of Power BI, Tableau, SQL, CRM, or LIMS is an added advantage.
• Excellent communication, presentation, negotiation, analytical, and problem-solving skills.
• Strong commercial awareness and the ability to translate scientific knowledge into business opportunities.
• Ability to work independently, manage multiple client relationships, and consistently work towards business targets.