Manager, Field Sales Reporting

Job Title

Requisition

Location

Additional Locations

Job Description Summary

The role serves as a support and analytics partner to the field organization and the commercial leadership team. This role will lead field reporting, dashboard solutions, and sub-national analytics that support business decision-making across national, regional, territory, account, and customer levels. This individual will translate complex business questions into actionable insights and dashboard reporting analytics. The successful candidate will be equally comfortable working directly with complex data sets and partnering with internal partners to identify opportunities, solve business challenges, and improve commercial outcomes.

The ideal candidate combines strong analytical capabilities, data management expertise, business acumen, and stakeholder management skills to transform complex data into meaningful insights that improve sales effectiveness and operational efficiency.

Job Description

Key Responsibilities:

• Create and maintain daily, weekly, and monthly sales performance dashboards and reports for internal and external stakeholders, covering metrics such as penetration, productivity, and sales.
• Define and enforce reporting processes, SLAs, and checklists to ensure timely completion of departmental reporting requirements.
• Function as a single point of contact (SPOC) for data collation and analysis, working with other departments to support sales strategy and initiatives.
• Provide analytical inputs for key strategic initiatives in sales verticals, using models and dashboards to guide decisions.
• Manage the execution of reporting processes and ensure quality report implementations.
• Conduct new hire training for field sales representatives on field reporting tools and performance reporting.
• Identification of cost optimization, productivity, and scalability opportunities.

Reporting & Analytics

• Develop, maintain, and enhance sales reporting frameworks, dashboards, and scorecards.
• Deliver recurring and ad hoc reporting on sales performance, progress against sales goals, customer trends, and productivity metrics.
• Partner with Commercial leadership and brand teams to continuously evolve service offerings.
• Monitor key sales metrics and identify risks, opportunities, and performance gaps.
• Develop production standards, templates, and reusable reports that increase enterprise consistency.
• Evaluate future resource, technology, and capability investments.

Dashboard Development & Data Visualization

• Design and maintain dashboards using BI platforms such as Tableau, Power BI, or similar tools.
• Ensure reports are user-friendly, scalable, and aligned with business requirements.
• Develop self-service reporting capabilities that enable stakeholders to access data-driven insights efficiently.
• Oversee reporting execution, support teams, and external resources.
• Establish operational standards, workflows, and service level expectations.
• Lead process optimization efforts.

Data Governance & Quality

• Establish reporting standards, definitions, and governance processes.
• Ensure data accuracy, consistency, and integrity across sales systems and reporting environments.
• Partner with CRM administrator and sales ops teams to resolve reporting discrepancies and improve data quality.
• Develop and execute training, and communication strategies.

Sales Operations Support

• Provide insights into sales productivity, attainment, and resource allocation.
• Ensure capabilities evolve in alignment with organizational growth and transformation objectives.

Business Partnership

• Collaborate with Sales Leadership to identify reporting needs and drive strategic initiatives.
• Partner with Sales Training to develop and deliver new hire training for field sales representatives.
• Establish reporting priorities, cadences, and service-level expectations with key stakeholders.
• Drive continuous improvement and automation initiatives to reduce manual reporting efforts.

Qualifications:

Education & Experience

• Bachelor’s degree in business, Analytics, Finance, Marketing, Life Sciences, or a related field. Master's degree preferred.
• 5+ years of progressive experience in sales reporting, commercial analytics, field analytics, sales analytics, commercial operations, or a related function within pharmaceutical, biotechnology, or healthcare organizations.
• Strong proficiency with business intelligence and analytics tools such as Tableau, Power BI, Excel, and SQL. Experience with Veeva CRM, alignment management software, and enterprise reporting platforms
• Demonstrated experience supporting field analytics and reporting, including dashboards, KPI development, field performance measurement, and commercial insight generation.
• Experience working with pharmaceutical commercial data, including claims, prescription, patient-level, account, distributor, specialty pharmacy, CRM, activity, and third-party datasets.
• Experience translating complex analyses into clear, actionable recommendations for business leaders.
• Strong project management, communication, presentation, and stakeholder management skills.
• Demonstrated ability to influence cross-functional teams and operate effectively in a fast-paced environment.
• Experience establishing operational processes, governance, documentation, and quality-control standards.
• Demonstrated experience managing competing priorities across multiple stakeholders, brands, or business units.

Knowledge

• Commercial content review, approval, and compliance requirements within regulated industries.
• Operating model design, governance frameworks, process standardization, and service delivery models.
• Vendor management and outsourced service delivery models.
• Change management principles and organizational adoption strategies.
• Resource allocation, and business case development.
• Marketing, sales, analytics, technology, and customer engagement functions and how they work together to support commercial objectives.
• Enterprise capability development and shared-service operating models.

Skills & Abilities

• Excellent written, verbal, presentation, and communication skills.
• Strong relationship-building, collaboration, negotiation, and change leadership skills.
• Advanced proficiency in Microsoft Excel and data analysis techniques.
• Experience with CRM platforms such as Salesforce, Dynamics 365, or similar systems.
• Strong experience with Tableau, Power BI, or other business intelligence tools.
• Ability to develop, implement, and evolve enterprise capabilities, shared services, and centers of excellence.
• Ability to influence and align stakeholders across Marketing, Sales, Medical, Compliance, IT, Analytics, Procurement, and external partners without direct authority.
• Demonstrated ability to establish operating models, governance structures, and scalable business processes that drive organizational efficiency and consistency.
• Experience leading vendors, and managed-service partners while ensuring accountability, quality, and performance.
• Strong strategic planning, project portfolio management, prioritization, and resource management capabilities.
• Ability to identify opportunities for process optimization, standardization, automation, and cost savings.
• Ability to translate complex business needs into actionable strategies, operational plans, and measurable outcomes.
• Demonstrated problem-solving and decision-making skills in fast-paced, highly regulated environments.
• Proven ability to lead enterprise capabilities that support multiple brands, business units, or functions.

Keenova offers employees a Total Rewards package which includes competitive pay and benefits. To learn more about our Total Rewards benefits please visit: Keenova Careers | Serve and Grow with Purpose | Keenova

The expected base pay range for this position is $111k - $178k. Please note that base pay offered may vary depending on factors including job-related knowledge, skills, and experience.

This position is eligible for a bonus in accordance with the terms of the applicable program. Bonuses are awarded at the Company’s discretion.

Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.

At Keenova, we believe that no one should be alone in their pursuit of better health. This purpose drives us as we pair quality therapeutics with human support-showing up in big moments and small to help patients find comfort and confidence.

We bring deep expertise and resolve to every therapeutic area we serve, including immunology, urology, men’s health, orthopedics, critical care, and pediatric endocrinology. We work with patients, care partners, and physicians to help them navigate healthcare system complexity and access therapies that make a meaningful difference.

We are Keenova-keen to solve, keen to serve. Learn more at www.keenova.com.