Engineering Manager

The Role

The Engineering Manager is a pivotal leader within Keyloop’s engineering organization, responsible for building, leading, and developing high-performing teams. This role is accountable for the collective success and growth of engineers, ensuring the team delivers high-quality software that aligns with business goals and embodies Keyloop’s “Experience-First” philosophy.

Key Responsibilities

Technical Leadership & Innovation

• Facilitate team-level design discussions, ensuring sound architecture and technical excellence
• Maintain deep understanding of the tech stack to evaluate feasibility and provide technical guidance
• Partner with Staff Engineers and Engineering Leads to establish technical direction
• Guide the team toward robust, scalable solutions without making all technical decisions yourself
• Champion the adoption of AI-assisted development tools and ensure the team leverages them effectively
• Stay current with emerging technologies and their potential impact on team productivity

Execution & Delivery

• Own the team's delivery process (SAFe/Scrum) and ensure predictable, high-quality output
• Manage project planning, execution, and operational health of team systems
• Proactively identify and remove blockers that impede team progress
• Track and improve key metrics including velocity, quality, and operational stability
• Ensure the team consistently meets its commitments and delivery goals
• Optimize team workflows through strategic implementation of AI and automation tools

People Leadership

• Hire, onboard, and develop a diverse team of talented engineers
• Conduct regular, meaningful 1:1s focused on growth and development
• Provide continuous feedback and coach engineers for career advancement
• Write thoughtful performance reviews and create individual development plans
• Foster a culture of psychological safety, trust, and high performance
• Build an inclusive environment where diverse perspectives are valued
• Guide team members in developing AI literacy and effective use of AI tools

Communication & Collaboration

• Act as the primary communication hub between your team and stakeholders
• Partner closely with Product Management and Design to define and influence the team roadmap
• Clearly communicate project status, risks, and dependencies to leadership
• Shield the team from distractions while ensuring alignment with business goals
• Facilitate productive discussions that lead to clear decisions and actions
• Advocate for your team's needs and celebrate their achievements

Product & Business Impact

• Develop deep understanding of your product domain and customer needs
• Ensure the team understands the "why" behind their work and its business value
• Balance feature development, technical debt reduction, and innovation
• Contribute to product strategy and roadmap planning
• Drive initiatives that directly impact customer satisfaction and business metrics
• Identify opportunities where AI can accelerate delivery and improve product quality

What we're looking for

• 3+ years of experience managing software engineering teams
• 5+ years of software engineering experience with strong technical foundation
• Proven track record of building, developing, and retaining high-performing teams
• Experience with Agile methodologies and modern software delivery practices
• Demonstrated ability to manage multiple stakeholders and competing priorities
• Strong communication skills with ability to translate between technical and business contexts
• Experience with performance management, coaching, and career development
• Understanding of AI-assisted development tools and their impact on team productivity

What success looks like

• Team Performance: Your team consistently delivers on commitments with high quality
• Team Health: High employee engagement scores, low attrition, strong team culture
• Individual Growth: Engineers on your team are growing their skills and advancing careers
• Innovation: Team effectively leverages AI and modern tools to enhance productivity
• Stakeholder Satisfaction: Product partners and leadership trust your team's execution
• Technical Excellence: Systems are stable, scalable, and well-maintained
• Business Impact: Clear connection between team's work and business outcomes

What sets this role apart

• Lead a team at the forefront of automotive retail transformation
• Shape not just what we build, but how we build it
• Pioneer the integration of AI into everyday engineering practices
• Develop the next generation of engineering talent
• Balance technical leadership with people development
• Have direct impact on both team culture and product success