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Location
In office (Providencia)
Seniority
Junior · 1+ year exp
Employment
Full-Time

First seen by Alion on Sep 14, 2026.

Overview
Company
Impact
Profile match
Kibernum provides software engineering and technology talent services. Its teams support digital projects for banking and telecom clients. The company operates in Chile, Colombia and Peru.

Estamos en búsqueda de un(a) Soporte Técnico Mesa de Servicios, con orientación al servicio y ganas de seguir desarrollándose profesionalmente.
¿Qué harás? Brindar soporte técnico de primer nivel a usuarios internos. Diagnosticar y resolver incidencias de hardware, software y sistemas operativos. Instalar, configurar y mantener equipos Windows y Mac. Realizar armado, desarmado y reparación básica de computadores. Instalar sistemas operativos, aplicaciones y herramientas corporativas. Gestionar y dar seguimiento a tickets de soporte. Escalar incidentes cuando corresponda y asegurar una atención de calidad.
¿Qué buscamos? Técnico en informatica titulado o egresado y/o carrera afín. Al menos 1 año de experiencia en Soporte Técnico o Mesa de Ayuda. Experiencia con Windows Server 2012 y Microsoft Office. Conocimientos en hardware, instalación y configuración de equipos Windows y Mac. Manejo de herramientas de gestión de tickets.
Competencias que marcarán la diferencia Comunicación efectiva. Proactividad. Alta autonomía. Excelente orientación al servicio. Escucha activa. Buen trato con usuarios y trabajo en equipo.
Te ofrecemos Renta $700.000 + colacion y movilizacion Modalidad presencial en Providencia, Santiago. Jornada de lunes a viernes, horario de oficina. Contrato a plazo fijo, con posibilidad de pasar a contrato indefinido según desempeño. Integrarte a un equipo colaborativo y oportunidades de aprendizaje.

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