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Location
In office (Providencia)
Seniority
Junior · 1+ year exp

First seen by Alion on Sep 14, 2026.

Overview
Company
Impact
Profile match
Kibernum is a Chilean information technology services company based in Santiago that provides IT staffing, software development, quality assurance, data and infrastructure services to corporate clients. Its consultants are placed on projects for banks, telecom operators and other large organisations in Chile and other Latin American markets, and it also sells data centre and networking solutions as an HPE partner. It hires full-stack, backend, iOS and Python developers, QA and BI analysts, data and AI engineers, information security analysts, infrastructure engineers and technology sales specialists, many of them in Las Condes or remote.
Estamos en búsqueda de un(a) Soporte Técnico Mesa de Servicios, con orientación al servicio y ganas de seguir desarrollándose profesionalmente.

¿Qué harás?
Brindar soporte técnico de primer nivel a usuarios internos.
Diagnosticar y resolver incidencias de hardware, software y sistemas operativos.
Instalar, configurar y mantener equipos Windows y Mac.
Realizar armado, desarmado y reparación básica de computadores.
Instalar sistemas operativos, aplicaciones y herramientas corporativas.
Gestionar y dar seguimiento a tickets de soporte.
Escalar incidentes cuando corresponda y asegurar una atención de calidad.

¿Qué buscamos?
Técnico en informatica titulado y/o egresado o carrera afín.
Al menos 1 año de experiencia en Soporte Técnico o Mesa de Ayuda.
Experiencia con Windows Server 2012 y Microsoft Office.
Conocimientos en hardware, instalación y configuración de equipos Windows y Mac.
Manejo de herramientas de gestión de tickets.

Competencias que marcarán la diferencia
Comunicación efectiva.
Proactividad.
Alta autonomía.
Excelente orientación al servicio.
Escucha activa.
Buen trato con usuarios y trabajo en equipo.

Te ofrecemos
Renta $700.000 + colacion y movilizacion
Modalidad Presencial en Providencia, Santiago.
Jornada de lunes a viernes, horario de oficina.
Contrato a plazo fijo, con posibilidad de pasar a contrato indefinido según desempeño.
Integrarte a un equipo colaborativo y oportunidades de aprendizaje.-Requerimientos- Educación mínima: Universitaria / I.P. / C.F.T.
Menos de 1 año de experiencia
Palabras clave: apoyo, support, soporte, tecnologo, tecnico, tech, technician, technology, tecnologia, technologist
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