IT Internship - Paid

Description

At Labconco, we design and manufacture innovative laboratory equipment used by researchers, healthcare professionals, and scientists around the world.

We are seeking a motivated IT / Tech Support Intern to join our team and gain hands-on experience supporting technology used across office and manufacturing environments. This paid internship is ideal for students interested in IT support, infrastructure, and manufacturing technology systems available to work about 10-20 hours a week.

What You’ll Do

Technical Support

• Provide first-level IT support for employees experiencing hardware, software, or connectivity issues.
• Troubleshoot and resolve problems with desktops, laptops, printers, and mobile devices.
• Assist with user account setup, password resets, and access requests.

Systems & Infrastructure

• Help maintain Windows workstations, internal networks, and shared systems.
• Assist with software installations, patches, and system updates.
• Support cybersecurity best practices including antivirus monitoring and device security.

Manufacturing & Operational Technology

• Support computers and devices used on the production floor.
• Assist with troubleshooting barcode scanners, label printers, and production workstations.
• Work with operations teams to ensure technology supporting manufacturing processes runs smoothly.

IT Asset & Equipment Management

• Configure and deploy new computers and equipment for employees.
• Track IT inventory and maintain asset records.
• Assist with workstation setup, cabling, and hardware upgrades.

Documentation

• Document technical procedures and solutions for recurring issues.
• Help create simple user guides for employees.
• Maintain records of system configurations and IT processes.

Requirements

Qualifications Required

• Currently pursuing a degree in Information Technology, Computer Science, MIS, or a related field
• Basic knowledge of Windows operating systems and computer hardware
• Strong problem-solving and troubleshooting skills
• Good communication skills and ability to assist non-technical users
• Interest in learning about IT systems in a manufacturing environment
• Available to work on-site at our Kansas City Headquarters about 15 hours a week between January and April.

Preferred

• Familiarity with networking basics (TCP/IP, routers, switches)
• Experience with Microsoft 365
• Exposure to ERP or manufacturing systems
• Basic scripting knowledge (PowerShell or Python)

What You’ll Gain

• Real-world IT troubleshooting experience
• Exposure to technology used in manufacturing and engineering environments
• Hands-on experience with networking, hardware deployment, and system administration
• Mentorship from experienced IT professionals

Why Join Labconco?

• Work for a respected U.S. manufacturer supporting scientific discovery worldwide
• Gain experience supporting both office IT and production technology
• Collaborative and supportive team environment

Labconco is an equal opportunity employer.