Product Designer (User Research & Interaction Design)

At Ladders, we’re building the most effective AI products in job search. We are at the forefront of using AI to get our users more interviews.

As the leading innovator in our space, we’re shipping industry-first and industry-best products:

• The first AI-generated resumes
• One-click resume customization for every job
• Instant, personalized cover letters that feel human
• LinkedIn profile optimization that drives responses
• With more great innovations to come - built by you!

Every week, we ship products that help people advance their careers - faster, smarter, and with less friction. Our products help professionals stand out, get seen, and land interviews that lead to better careers.

We work in tight, high-output teams that care deeply about craft, clarity, and customer outcomes.

If you’re excited to build ambitious, high-leverage tools with a team that moves fast and ships often - we’d love to meet you.

We’re looking for an end-to-end product designer to bring the voices of our users to the table and work collaboratively with engineers to achieve business goals. You should be comfortable with user research, visual UI design, and designing complex UX flows.

Responsibilities:

• Plan and execute user research, low-fi ideation, high-fi designs, and prototypes
• Contribute to high-level product decisions and execute on product roadmap features
• Collaborate with product and engineering teams to assess constraints, de-risk solutions, and provide support during implementation
• Consider how design impacts user behavior and metrics/analytics
• Present design work and research findings to key stakeholders, with an emphasis on simplicity, intuitive designs and an iterative approach
• Deliver customer facing and internal web-platforms as well as emails, mobile apps and browser extensions
• Work with cross-functional partners to help define the roadmap within your product area
• Facilitate and participate in product review and product brainstorms
• Receive and provide feedback on designs and strategic product decisions
• Develop and maintain detailed design documentation including specifications, redlines, and style guides
• Use metrics to analyze and continuously improve the user experience

Requirements:

• Proven experience in conducting qualitative and quantitative research, including A/B testing best practices, surveys, usability tests, and user interviews.
• Experience translating research findings into strategic narratives
• Highly proficient with industry-standard tools (Figma, Adobe Creative Suite, Dovetail, etc.)
• 7+ years of experience working in UX/UI/product design
• A top-notch design portfolio demonstrating process, outcomes, and impact is a plus - particularly in shipped, successful products
• Experience designing for a responsive mobile and desktop web experience
• Excellent oral and written communication skills
• Excited about working in a fast-paced, agile startup environment