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Salary
$150k – $250k per year
Location
In office (San Francisco)
Employment
Full-Time

Confirmed on the employer's own hiring board on Nov 5, 2026. First seen by Alion on Sep 5, 2026.

Overview
Company
Impact
Profile match
Lance is an artificial intelligence company that develops automated operations and hospitality management software for hotels. The platform utilizes conversational AI agents and digital workflows to handle round-the-clock guest calls, coordinate housekeeping tasks, manage staff scheduling, and integrate with property management systems. Headquartered in San Francisco, California, it enables hoteliers to optimize daily operations, lower labor costs, and elevate guest experience quality.

Company Description

Lance is revolutionizing the hospitality industry with autonomous AI agents that handle tasks such as answering calls, closing sales, and managing operations, enabling teams to focus on guests. Trusted by leading hotel groups in the United States, Lance supports over 50 hotels, including renowned brands like Marriott, Hilton, and Hyatt. Built on advanced Computer Use Agent technology, Lance's AI agents integrate seamlessly with hotel software, make real-time decisions, and execute complex multi-step tasks efficiently. By automating operational workflows, Lance empowers hotels to deliver enhanced guest experiences.

Role Description

This is a full-time, on-site position based in San Francisco, CA, for a Product Manager at Lance. The Product Manager will oversee the roadmap and lifecycle of assigned products, collaborating with cross-functional teams to define requirements, prioritize features, and deliver innovative solutions. Responsibilities include conducting market research, gathering customer feedback, managing development cycles, and evaluating product performance. The role demands proactive leadership, effective communication, and a commitment to delivering exceptional tools that drive client success.

Qualifications

  • Work 996 In Person San Francisco
  • Product Management skills, including roadmapping, backlog prioritization, and product lifecycle management
  • Market Research and User Research skills to understand customer needs and industry trends
  • Strong Communication and Collaboration abilities to work effectively with engineering, design, and business teams
  • Analytical Thinking and Problem-Solving skills to identify opportunities for improvement and create efficient solutions
  • Experience in SaaS, AI technology, or hospitality software is a plus
  • Bachelor’s degree in Business, Computer Science, Engineering, or a related field
  • Strong organizational and time management skills with the ability to handle multiple projects simultaneously

Total Compensation

$200,000 - $260,000 Cash + Equity + Bonus

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