Junior AI Support Specialist

Hi, I'm Vadim, CTO of Lexidesk.

We make AI agents that answer the phone for law firms in the US and UK. When someone calls a lawyer at 2 a.m. after a car accident, our agent picks up, asks the right questions and books the consultation.

Every firm gets its own agent, and a person has to teach it: how the firm talks, which cases it takes, what to ask each caller. You do that in plain English by writing the agent's instructions (the prompt). We have more new firms than people to set them up. That is the job.

A job that didn't exist three years ago

There is no degree for this and no textbook. The technology changes every month, and nobody will hand you a manual. You'll learn by reading, trying things and working them out yourself. If that sounds like freedom rather than stress, keep reading.
I think this is a job of the future. You'll be the one building the AI, not the one being replaced by it.

What you can earn

$700/month from day one, $1,000–1,500 after promotion. You can earn serious money here if you put in the work. $1,500 a month is not the limit: we are ready to pay up to $3,000 to anyone who becomes a real pro at writing prompts and supporting our law firm customers.

Why we train from scratch

Real prompt engineers are hard to find. Plenty of people use the title, but very few can do the work. So we built our own training program and teach people from zero. To start, all you need is strong English, some charisma and a lot of perseverance.

Working hours

Most of our customers are American, so we work in the second half of the day: 13:00–21:00 Kyiv time, or 13:00–22:00 if you want a one-hour break.

What you'll do

Set up the agent for each new law firm: write its instructions, choose its settings, then call it yourself to hear how it performs
Listen to real calls and read transcripts, find where the agent went wrong and work out why
Rewrite the instructions and test again until it's right
Talk to law firms by email, chat and video call about what they want changed

What you need

C1 English. You'll write instructions that an AI follows word for word, and you'll speak with American and British lawyers
A quick mind. You can learn a new tool in a day and you enjoy working out why something went wrong
Real curiosity about AI. You already use ChatGPT or Claude a lot and want to see how it works from the inside
The habit of teaching yourself. When you don't know something, you go and find out

What you don't need

Experience. None at all
Programming. This is not a developer job. A prompt is a kind of program, but you write it in plain English
Legal knowledge. We'll show you our product and how law firms work. The rest you'll learn by doing

Be honest with yourself

This is a full-time job that needs your whole working day, so it won't fit around university classes. It is also a full day at a computer: reading, listening, writing, testing, then doing it all again. Some people find that draining. The people we want enjoy exactly this kind of focused work.

The first three months

For the first three months you will compete with the other trainees, and if you learn more slowly than they do, you won't stay long. If you think of yourself as a slow learner, your chances are low. It will be a real competition and it's not for the faint-hearted. But it will be real, and I think real is rare these days.
You will learn by doing the most practical work possible, with the best documentation and training program we can give you. If you get through all of this and build real skill, you will be promoted. That is guaranteed.