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Gerente Call Center

Leyash Imperium • Spanish: C1 • 4 months ago
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Salary
≈ $47k – $122k per year (Estimated)
Location
In office (Manizales)
Seniority
Middle · 3+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 18, 2026. First seen by Alion on Jun 24, 2026.

Overview
Company
Impact
Profile match

Leyash Imperium

Leyash Imperium is a call center operator in Manizales that runs customer acquisition, portability and retention campaigns for the telecommunications sector in Spain. It hires a call center manager who leads campaigns, optimises resources and supervises quality control for residential and business telecom services. The company is based in Manizales, Colombia.
leyashimperium.com • HQ: Manizales, Colombia • Business Process Outsourcing (BPO) • Call Center Services • 11-50 employees

Buscamos un profesional con sólida experiencia en el sector de las telecomunicaciones en España. Su misión principal será liderar campañas de captación, portabilidad y fidelización de clientes, optimizando recursos para maximizar las ventas de servicios residenciales (B2C) y empresariales (B2B) en un entorno altamente competitivo.

Tareas

Gestionar campañas del sector telecomunicaciones (Telco).

Supervisar el control de calidad y el cumplimiento de los objetivos operativos y comerciales.

Analizar y monitorear indicadores de gestión (KPIs).

Administrar y optimizar bases de datos (BBDD).

Liderar, desarrollar y gestionar equipos de trabajo.

Requisitos

Profesional en Ingeniería Industrial, Administración de Empresas o carreras afines.

Experiencia mínima de 3 años liderando campañas de telecomunicaciones para el mercado español.

Beneficios

Salario básico de $3.600.000 + Bonificaciones y prestaciones sociales.

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