Documentation Manager

Description

Documentation Manager

Liquid Robotics is seeking a Documentation Manager to lead creation, maintenance, and organization of technical documentation for Wave Glider systems. This on-site role in Jessup, MD will primarily act as a technical writer producing operation and maintenance documentation, training artifacts, and support materials. The Documentation Manager will also manage the documentation library-ensuring version control, archiving, indexing, and customer-portal organization-and maintain templates and processes that ensure documentation quality and traceability.

Essential Responsibilities

• Author and maintain clear, accurate, and user-focused technical documentation for Wave Glider operation, maintenance, troubleshooting, and field support.
• Update and produce training artifacts, runbooks, quick-start guides, and instructor materials to support customer training and internal onboarding.
• Create step-by-step procedures, safety notices, and illustrations/photos as required to convey complex technical tasks to technicians and operators.
• Own the documentation library and configuration: maintain version control, indexing, archiving, and lifecycle policies for engineering and field documents.
• Organize and publish documentation offerings on the customer portal and internal knowledge bases; ensure proper access controls and up-to-date content.
• Maintain and improve standardized templates, style guides, and documentation processes to ensure consistency, quality, and regulatory/compliance readiness.
• Coordinate with systems, mechanical, electrical, software, test, manufacturing, QA, and field support teams to collect technical input and validate documentation accuracy.
• Support the collection of technical inputs such as system specifications, performance metrics, and capability summaries as input to marketing materials.
• Track documentation changes related to ECR/ECOs; ensure documentation updates accompany engineering changes and release processes.
• Implement and manage documentation tools and workflows (CMS, DMS, document control systems); train collaborators on proper usage.
• Periodically audit documentation sets for completeness, relevance, and correctness; drive corrective actions to close gaps.

Key Attributes

• Excellent technical writing skills with the ability to explain complex electro-mechanical and software systems in clear, task-oriented language.
• Strong organization skills and attention to detail; able to manage many concurrent documents and revision histories.
• Comfortable working cross-functionally to gather technical details and validate content with engineers and field technicians.
• User-focused mindset: prioritizes clarity, safety, and usability for operators and maintainers.
• Proactive process improver who can standardize templates, naming conventions, and document control practices.

Minimum Qualifications

• BS in Engineering, Technical Communication, English, or related discipline; advanced degree or technical credentials a plus.
• 5+ years of technical writing/documentation experience for complex electro-mechanical or embedded systems (maritime, robotics, aerospace, defense, or similar industries preferred).
• Experience managing document libraries, version control, and release/archival processes in a configuration-controlled environment.
• Proficiency with documentation tools (e.g., content management systems, SharePoint, Confluence, FrameMaker, MadCap Flare, or similar) and familiarity with common graphics/diagram tools.
• Experience producing training materials and converting technical content into concise operator procedures and checklists.
• Familiarity with ECR/ECO and configuration management processes; ability to coordinate documentation updates with engineering change workflows.
• Strong verbal and written communication skills, with demonstrated ability to work with engineers, QA, manufacturing, and field personnel.

U.S. Person status required.

Ability to obtain a US Secret Clearance required. Preference given to candidates with active security clearance at time of hire.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

FLSA Status: Non-Exempt

Summary pay range: $31.15 - $42.83. ($64,792 - $89,000)

Liquid Robotics designs and manufactures Wave Gliders®, the first wave and solar powered autonomous ocean robots. With our partners we address many of the planet’s greatest challenges, by transforming how to assess, monitor, and protect the ocean. We solve critical problems for defense, commercial, and science customers.

Visit us at www.liquid-robotics.com to learn more.

Liquid Robotics is an Equal Opportunity Employer (EOE). Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.