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Location
In office (Hong Kong)
Employment
Full-Time
Overview
Company
Impact
Profile match
Logicalis US is the American arm of a global IT solutions provider. It designs and manages networks, cloud, security and collaboration systems for enterprises. The company is part of the Datatec group.

Why choose Logicalis?

As Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can address customer priorities such as revenue growth and business, operational efficiency, innovation, risk and compliance, data governance and sustainability.

We strengthen our purpose: to design, support, and execute our customers' digital transformation by converging their vision with our technological expertise and knowledge of the industry. The brand refresh underpins both the evolution of Logicalis’ positioning as well as our strategic vision for growth.

Function Description: Provides technical knowledge, advice and support to sales representatives, resellers and customers during the sales process to resolve requests regarding product/service technical issues and to maximize the benefits derived from the organization's products and/or services. Career Type Description:

  • Provides technical expertise to sales representatives, resellers and customers during the sales process
  • Performs technical sales support at customer sites or on a multiple-site basis
  • Resolves technical product/service issues
  • Assists customers during the sales process to maximize the benefits derived from the organization's products and/or services
  • Responsibilities are within the Technical Sales Support Function as a generalist or in a combination of Disciplines Profile Description:
  • Has advanced and specialized expertise, typically developed through a combination of job-related training and considerable work experience
  • Proposes improvements to processes
  • May act as a lead, coordinating and facilitating the work of others but is not a supervisor
  • Works autonomously within established procedures and practices
  • Spends a majority of working time performing the same work processes and activities as employees on team
  • Performs a variety of complex tasks and/or may lead a team in the performance of a variety of tasks that are often routine
  • Solves complex problems of a recurring nature

Career: Presales

Career Type: Technical

Job Type: Senior Tech

Level: T09

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