Senior Engineer, Reliability

WhereAmbitionMeetsInnovation

Buildacareerthatmatchesallyourinitiativewithanimpressivedoseofinnovation.Fromcutting-edgeresourcesandacollaborativeenvironmenttothefreedomtomakeanimpactandmore,you’llfindtheingredientsyouneedatLPLFinancialtoshapeyoursuccesswhilehelpingclientspursuetheirfinancialgoals.

JobOverview:

The Senior Engineer, Observability and Platform Stability is responsible for ensuring the reliability, availability, and performance of enterprise observability platforms and supporting applications. This role drives operational excellence through proactive monitoring, incident response, platform maintenance, automation, and continuous improvement initiatives. The position partners closely with Site Reliability Engineering (SRE), Platform Engineering, DevOps, Operations, and Incident Management teams to enhance platform stability, mature CI/CD practices, and support strategic technology initiatives. The ideal candidatebringsstrongcloudtechnologyexperienceandaprovenabilitytosupportproductionenvironmentswhiledeliveringactionableinsightsthroughobservabilitycapabilities.

Responsibilities:

DeliverySupport

• PartnerwithProductOwnersandengineeringteamstoprovideoperationalandreleasesupportfortechnologyinitiatives.

• Ensureplatformchangesmeetoperationalreadinessrequirements,includingrollbackprocedures,runbookdocumentation,integrationstandards,andsupporthandoffs.

• Maintainproductionstabilitythroughoutplatformupgrades,enhancements,andenterpriseinitiatives.

• Supportplatformownershiptransitionsandoperationalreadinessactivitiesacrossglobaldeliveryteams.

ProductionSupport&IncidentResponse

• Troubleshootapplicationandplatformissuestorestoreservicesandminimizebusinessimpact.

• Serveasanescalationpointforcomplexproductionincidentsandoperationalchallenges.

• Participateinincidenttriage,rootcauseanalysis,correctiveactionplanning,andresolutionactivities.

• Collaboratewithengineeringteamstoimplementlong-termsolutionsthatreducerecurringincidents.

• Supportmission-criticalenvironmentsthroughtimelyincidentresponseandservicerestoration.

PlatformStability&ProactiveOperations

• Conducthealthchecks,configurationreviews,andperformanceassessmentstoidentifyoperationalrisks.

• Supportreliabilityinitiativesfocusedonimprovingrecoverytimes,reducingincidentrecurrence,andminimizingchange-relateddefects.

• Validatevendorreleases,hotfixes,andconfigurationchangespriortoproductiondeployment.

• Partnerwithobservabilityandanalyticsteamstoenhancemonitoring,alerting,andissuedetectioncapabilities.

ReleaseExecution&CI/CDMaturation

• ExecuteplatformchangesthroughestablishedSDLC,changemanagement,andreleasemanagementprocesses.

• CollaboratewithPlatformEngineering,DevOps,QualityEngineering,andScrumteamstoimprovereleaseanddeploymentpractices.

• Supporttheadoptionofsourcecontrol,environmentseparation,releaseautomation,andCI/CDcapabilities.

• Ensuresolutionsaretestable,deployable,andoperationallysupportedbeforeandafterproductionimplementation.

Documentation&OperationalExcellence

• Maintainrunbooks,supportdocumentation,configurationrecords,incidentplaybooks,andreleaseprocedures.

• Documentincidentfindings,lessonslearned,andprocessimprovementopportunities.

• Contributetothedevelopmentofstandardized,repeatable,andscalableoperationalpractices.

Whatarewelookingfor?

Weseekprofessionalswhopursuegreatness,actwithintegrity,aredriventohelpourclientssucceed,wintogether,andcreateandsharejoy.Theidealcandidatebringsstrongtechnicalexpertiseinobservabilityplatforms,sitereliabilityengineering,productionsupport,releasemanagement,andoperationalexcellencewhiledemonstratingacommitmenttoplatformreliability,cross-functionalcollaboration,andcontinuousimprovement.

Requirements:

• Bachelor’sdegreeinComputerScience,InformationTechnology,Engineering,orarelatedfield.

• 6+yearsofexperienceinSRE,platformengineering,productionsupport,enterpriseapplicationoperations,orrelatedtechnologyenvironments.

• 5+yearsofexperiencesupportingenterpriseplatforms,includingAWS,Dynatrace,ELK,ServiceNow,andSolarWinds.

• Experiencetroubleshootingcomplexproductionincidentswithinenterprise-scaletechnologyenvironments.

• Experienceexecutingtechnologychangesthroughformalchangemanagementandreleasemanagementprocesses.

Preferences:

• Experiencewithinfinancialservicesoranotherregulatedindustry.

• ExperienceimplementingorsupportingCI/CDpipelines,releaseautomation,anddeploymentprocessesacrossdevelopment,testing,andproductionenvironments.

• Experiencewithobservabilityplatforms,monitoringtools,performancedashboards,orapplicationmonitoringsolutions.

• Experiencecollaboratingwithoffshore,nearshore,orglobaldeliveryteams.

Pay Range:

Company Overview:

LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit www.lpl.com.

At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.

For further information about LPL, please visit www.lpl.com.

Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card. Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.

EAC 5.19.26