Engineer - Cloud & Infra Management

Ltm • English (Optional) • Media & Entertainment • Creative Agencies • Bachelor's Degree • 1 day ago
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Salary
≈ $59k – $107k per year (Estimated)
Location
In office (Scottsdale)
Seniority
Middle · 3+ years exp

Confirmed on the employer's own hiring board on Oct 17, 2026. First seen by Alion on Aug 18, 2026. Ltm scores B on the Alion truth index.

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Profile match

Ltm

LTIMindtree is a worldwide technology consulting and digital solutions company that empowers businesses in a variety of sectors to get to the future faster by combining engineering DNA and tech expertise.
ltm.com • Bengaluru • Mumbai • Hyderabad • Chennai • Pune • Branding • Creative Agencies • Media & Entertainment • Enterprise Apps Implementation Partners • IT Outsourcing & Dedicated Teams • IT Consulting & Digital Transformation • Est. 1996
Tech stack of Ltm

Location: Scottsdale, AZ (5 days onsite)

Eversource Service Desk Technician

PRIMARY RESPONSIBILITIES INCLUDE

  • Serve as a member of the IT service desk support staff that is responsible for installation monitoring functionality and troubleshooting of workstations communication devices
  • Support the IT Service Desk team culture that is committed to collaborative crossfunctional relationships and service excellence
  • Support management of Company Assets eg PCs Phones in the company ITSM service desk tool
  • Support the IT service desk with inventory of endpoint device assets and ensure the security of these devices the backup of their data and their secure network access
  • Follow and support updates to IT processes policies procedures and knowledgebase articles are documented published and regularly updated
  • Review service desk metrics where applicable to optimize the service provided to the organization
  • Supporting tactical technological planning to achieve business goals by prioritizing technology initiatives and coordinating the evaluation deployment and management of current and future state technologies

    REQUIRED QUALIFICATIONS

  • Associate or bachelors degree in computer science computer information systems or related field
  • Proven working experience as an Service Desk Engineer or relevant experience
  • 3 years of experience in IT roles of increasing responsibility
  • Experience supporting or managing the following functions network administration systems administration storage and data center operations
  • Experience with international company with multiple locations
  • Experience with Security Access systems badges
  • Managesupport phone systems
  • Manage company mobile numbers and related contract
  • Strong client focus and the ability to manage client expectations and maintain a high level of client trust
  • Strong interpersonal organizational time management and problemsolving skills
  • Ability to perform essential functions of the job
  • Ability to travel nationally and internationally

    • DESIRED QUALIFICATIONS

    • Professional services experience
    • Experience with Windows 1011 Clients Cisco Networking Active Directory GPO Office365 tools SharePoint Infor ERP
    • Nice to have ServiceNow experience andor ISO 27001 certification experience
    • Ready to work in shiftsrotations shifts
    • Fluent in American English speakingwriting
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