Customs and Operations Assistant (Temporary)

To book daily customs inspections and provide routine operations and administrative support, as instructed by the Customs Department Supervisor, so that inspections and daily operations proceed without delay.

Key duties may include:

• Receive customs inspection confirmations, issued one day prior, and book inspections daily as instructed.
• Prepare and share the daily inspection schedule with the Customs Department Supervisor and relevant operations staff.
• Assist the Operations Assistants with routine tasks, follow-ups and the collection and delivery of documents as assigned.
• Perform general operations and administrative tasks as instructed.
• Report booking delays, changes or problems immediately to the Customs Department Supervisor.
• Follow customs, operational and administrative procedures and instructions as trained.
• Check that inspection booking and operational documents are complete and filed correctly.
• Follow safety rules, confidentiality requirements and company policies at all times.
• Demonstrate responsibility and commitment by adhering to the ISO standards to which MGN is certified in all assigned duties.
• Capture and update inspection bookings and operational information in the relevant systems and registers as instructed.
• Keep records and files accurate, complete and easy to retrieve.
• Use Microsoft Office, E-Mail and operational systems as trained.
• Communicate politely and professionally with the Customs Department Supervisor, operations team, customs officials and service providers.
• Attend on-the-job training and apply what is learnt in daily tasks.
• Use time, equipment, vehicles (where applicable) and stationery responsibly and report any damage or shortages.
• Plan daily work to meet booking deadlines, including working overtime when operationally required.
• Take responsibility for own work, attendance and punctuality.
• Support team members and contribute to a safe, cooperative workplace in line with MGN values.

Key Requirements:

• No formal qualification required.
• Basic reading, writing and numeracy skills to capture bookings and records accurately.
• No prior experience required. On-the-job training will be provided.
• Valid driver's licence (preferred).
• Available daily from 05:00 to 15:00, as inspection bookings are confirmed only one day prior.
• Willing to work overtime when operationally required.
• Temporary appointment for six (6) months, starting as soon as possible.