Technical Program Management Analyst

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

The Marketing Technology Solutions program within Mastercard is building cutting-edge, intuitive, intent-driven marketing products to empower our customers, generate high-value leads and fuel the Mastercard brand.

We're looking for a Technical Program Management Analyst in Toronto to support our engineering Scrum teams and program management team.

This entry-level role is designed to build foundational program management skills, with hands-on exposure to cross-functional technology delivery. This role reports to the Director of Project Management and partners closely with Technical Program Managers (TPMs), Product Managers, and Engineering teams.

Role:

• Support delivery across multiple Scrum teams and products, starting with established products and enhancements.
• Help plan and coordinate work across engineering, product, and partner teams such as BizOps and Infrastructure.
• Track timelines, dependencies, risks, and overall delivery health, and escalate issues when needed.
• Contribute to consistent program operations by supporting governance, intake, and release processes, and helping ensure teams follow established standards.
• Operate within an Agile environment, supporting team execution and alignment around priorities and delivery expectations.
• Facilitate clear communication across teams and support stakeholder updates alongside Product Managers.
• Contribute to broader program activities such as all-hands and engineering demos.
• Identify opportunities to improve processes, increase efficiency, and strengthen how teams work together.

All About You:

• Strong interest in technology and a desire to build foundational program management skills; bonus if you're interested in marketing technology and data!
• Highly organized and detail-oriented, with the ability to track multiple priorities and keep work moving forward.
• Clear and effective communicator, comfortable working with technical and non-technical stakeholders.
• Curious, motivated, and open to feedback and coaching.
• Collaborative mindset, with the ability to build strong working relationships across teams.
• Comfortable operating in a fast-paced, dynamic environment with evolving priorities.
• Ability to manage work independently while also partnering closely with others for guidance and alignment.
• Strong analytical thinking, with the ability to interpret information and translate it into actionable insights.
• Relevant technical exposure through coursework, projects, or an internship.
• Exposure to Agile ways of working, or interest in learning Agile delivery practices.

• Experience with tools such as Excel, PowerPoint, Confluence, or Jira is a plus.Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Pay Ranges