Human Resource Officer

Role Purpose

• The Human Resources Officer will oversee day-to-day HR operations across both manufacturing plant teams and administrative functions.
• The role is responsible for end-to-end talent acquisition, shift and attendance administration, accurate payroll inputs, proactive industrial and union relations, statutory compliance under Nigerian labour laws, and fostering a fair, safe, and high-performing workplace culture.

Key Responsibilities
Talent Acquisition & Onboarding:

• Manage end-to-end recruitment for corporate support roles, technical specialists, and factory floor operatives—including job posting, CV screening, trade tests, interviews, reference checks, and pre-employment verification.
• Prepare offer letters, employment contracts, non-disclosure agreements, and guarantor documentation in line with company policy.
• Coordinate structured onboarding and induction sessions, ensuring all new hires complete mandatory Health, Safety, and Environment (HSE) briefings and receive appropriate Personal Protective Equipment (PPE) prior to deployment.

Workforce, Shift & Attendance Administration:

• Administer daily time and attendance tracking (biometric and shift rosters) across production shifts and administrative departments.
• Collate, verify, and submit monthly payroll inputs—including overtime, shift allowances, leave accruals, absences, and statutory deductions—to Finance ahead of payroll cutoff dates.
• Maintain accurate, auditable digital and physical employee records, tracking probation end-dates, contract renewals, and exits.

Industrial Relations, Employee Welfare & Workplace Culture:

• Act as the primary point of contact for employee relations, handling workplace grievances, conflict resolution, and disciplinary hearings in strict adherence to the Employee Handbook and principles of fair hearing.
• Support constructive engagement with relevant industry trade unions and worker representatives to maintain industrial harmony and resolve shop-floor issues proactively.
• Promote a respectful, inclusive, and equitable work environment across diverse technical, operational, and management teams.
• Coordinate employee welfare programs, including HMO enrollment, group life/medical claims, canteen administration, and staff engagement initiatives.

Statutory & Regulatory Compliance:

• Ensure full compliance with the Nigerian Labour Act, Factories Act, and statutory obligations covering PENCOM (Pension), NSITF (Employees' Compensation), ITF (Industrial Training Fund), NHF, and PAYE.
• Partner with the HSE unit to track workplace injury reporting, medical fitness-to-work screenings, and regulatory labour/factory inspections.

Performance Management & Training Coordination:

• Administer periodic performance appraisal cycles, probationary assessments, and confirmation reviews.
• Collate departmental training needs and assist in scheduling technical, safety, and soft-skill development programs for plant and office staff.

Key Performance Indicators (KPIs)

Focus Area

Performance Metric

Target

Recruitment Efficiency

Time-to-fill for approved vacancies

≤ 21 days (Factory/Ops); ≤ 30 days (Technical/Admin)

Payroll & Attendance

Accuracy and timeliness of monthly payroll inputs

100% accuracy before Finance cutoff

Compliance & Records

Statutory remittances & probation confirmation tracking

Zero regulatory penalties; 100% on-time reviews

Employee Relations

Grievance turnaround & avoidable shop-floor turnover

Resolution within 5 working days; zero unaddressed disputes

Qualifications, Experience & Competencies

• Education: Bachelor's Degree (B.Sc.) or HND in Human Resource Management, Industrial Relations & Personnel Management, Business Administration, or a related Social Science discipline.
• Professional Certification: Associate Membership of the Chartered Institute of Personnel Management of Nigeria (ACIPM) is required (or active final-stage progression).
• Experience:
  • 3–5 years of progressive HR generalist experience.
  • Minimum of 2 years of direct HR experience in a manufacturing, FMCG, packaging, or factory-floor environment managing shift-based and blue-collar workforces.
  • Proven track record handling industrial relations, disciplinary processes, and unionized or semi-unionized workforce dynamics in Nigeria.
• Technical & Behavioral Skills:
  • Sound working knowledge of Nigerian labour legislation and statutory payroll compliance (PENCOM, NSITF, ITF).
  • Proficiency in biometric attendance/HRIS tools and Microsoft Excel (for workforce analytics and payroll schedules).
  • High emotional intelligence, cross-cultural sensitivity, and strong conflict-resolution judgment.
  • Uncompromising integrity, confidentiality, and attention to administrative detail.

How to apply: [email protected]