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Location
In office (London)
Visa
Licensed UK visa sponsor
Employment
Full-Time

Confirmed on the employer's own hiring board on Nov 3, 2026. First seen by Alion on Oct 10, 2026.

Overview
Company
Impact
Profile match
Medallia collects customer and employee feedback across surveys, calls, messaging and social channels and turns it into operational signals. Large retailers, banks and hotel groups use it to route complaints and track experience metrics by location. The company was taken private by Thoma Bravo in 2021.

Join Medallia as a Sales Development Representative, where you will engage with executives at top companies, drive new sales opportunities, and build key relationships. You will develop expertise in Customer Experience Management, prioritize opportunities, and partner with Marketing to drive attendance to events. This role offers work-from-home opportunities and requires experience in sales, business development, or a related field. Fluency in an additional language is a plus.

Missions

  • Engager avec des dirigeants d'entreprises pour générer de nouvelles opportunités de vente.
  • Développer une expertise en gestion de l'expérience client pour soutenir et coacher les clients.
  • Établir des relations clés et collaborer avec les représentants des ventes sur leurs comptes.

Profil recherché

- Experience in a client-facing role working in sales, business development, account manager or a related field

- 9+ months outbound prospecting experience

- Experience in a SaaS or IT company

- Strong written and oral communication

- Excited and passionate about learning customer experience management and discovering where customers are in their journey

- Ability to engage with customers and prospects at every level of the organization - from the frontline to the C-Suite

- Fluency in an additional language such as German, Italian, Spanish, or French a plus

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