Datacenter Support Engineer

Job Description: Datacenter (Storage and Servers Resources Management)

Storage, Servers, Fiber Switches, Virtual Environment Support Management

• Proactive and continuous monitoring of storage capacity and server compute requirements.
• Ensure onsite / remote monitoring of datacenter, storage, servers and related hardware to ensure 24/7 uptime of services.

Environment (Cooling, Power, Access Control 24/7 uptime management)

File Servers Administration.

Backups Monitoring and Administration.

Vendor Support Management

Interacting with vendors for support issues.

Proactively keep track of the SLAs to be renewed on time.Job Specification: Can work on Microsoft and Linux Platform

Server & Component Maintenance

Power & Environmental Management

Basic Protocols: Familiarity with IP addressing, VLANs, subnetting etc

Remote Management: Using IPMI, iDRAC (Dell), iLO (HPE), or serial consoles to access headless servers.

Operating Systems: Working knowledge of Linux (Oracle Linux, Ubuntu, RHEL/CentOS) and Windows Server for basic command-line troubleshooting, log collection, and re-imaging, File Services, Print Services.

Virtualization Basics: Basic understanding of hypervisors like VMware ESXi or Hyper-V to assist with hardware-level node maintenance.

Monitoring & Alerting: Familiarity with monitoring, to respond quickly to hardware failures, temperature alerts, or power spikes etc.

Physical Stamina: The role often requires heavy lifting (servers, batteries), standing for extended periods, and working in raised-floor environments or cold aisles.

24/7 Shift Flexibility & On-Call

A systematic, safety-first approach to diagnosing complex faults without causing downtime to production workloads.

Clear Documentation & Communication: Clear written and verbal communication for handovers between shifts and precise documentation of hardware changes.Job Rewards and Benefits: Gratuity,Incentive Bonus,Leaves