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Salary
$35k – $88k per year (Estimated)
Location
Remote (Greece)
Employment
Full-Time
Overview
Company
Impact
Profile match
Mercier Consultancy Group is a recruitment and business process outsourcing staffing firm based in Athens, Greece, that sources multilingual customer support talent for outsourced service centres and the brands they serve. It places Dutch, German, French and other language speakers in on-site roles in Athens and Sofia, Bulgaria, and in remote roles across Greece, on programmes supporting clients such as Booking.com, PayPal, Zalando, Dyson, Miele, Mercedes-Benz and Pandora. Its openings are for language-specific customer experts, customer support and CX specialists, reservations agents, social media content moderators and generative AI trust and safety specialists.

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to bridging the gap between world-class talent and industry-leading global organizations. We pride ourselves on placing elite professionals in high-impact roles, helping them elevate their careers while finding exceptional candidates for our esteemed international partners.

Job Overview

We are currently searching for talented individuals to join our team in Athens for the Czech Speaking Cybersecurity Customer Experts position in Greece. This role is a unique opportunity to enter the high-growth cybersecurity industry, providing top-tier technical and security-focused support to an international client base.

Key Responsibilities

  • Provide high-level assistance to users navigating complex cybersecurity software and security protocols.
  • Monitor and analyze potential threats while ensuring customers understand how to utilize protection features effectively.
  • Maintain a high standard of communication in Czech while resolving technical queries related to data protection and digital security.
  • Collaborate with internal cybersecurity teams to document and escalate high-priority security incidents.
  • Ensure all interactions contribute to a seamless customer experience within the cybersecurity domain.
  • Stay updated on the latest digital security trends and vulnerabilities to provide accurate, industry-relevant guidance.

Requirements

  • Native or fluent Czech (spoken and written).
  • Valid EU passport (mandatory).
  • Strong interest in the cybersecurity industry and technical aptitude.
  • Excellent communication skills with the ability to simplify technical security concepts.
  • Proven customer service experience is an asset for these Czech-speaking jobs.
  • Resilient, proactive mindset suited for high-stakes cybersecurity environments.

Benefits

What We Offer

  • Competitive Monthly Salary.
  • 2 Extra Salaries Per Year (13th and 14th salary).
  • Monthly Performance Bonus included.
  • Fully Paid Training programs in cybersecurity best practices.
  • Health Insurance coverage.
  • Fully Paid Relocation Package (flight, transfer, hotel).
  • And Much More...

Life in Greece

Embrace a vibrant new chapter by securing one of the most exciting jobs in Greece. Known for its world-class climate, stunning Mediterranean coastline, and deep historical significance, Greece offers a lifestyle that balances professional development with relaxation and Mediterranean wellness.

Living in Greece means enjoying a high quality of life, exquisite local cuisine, and a friendly community. As you settle into your new home, our fully paid relocation package ensures your transition to working in Greece is smooth, allowing you to focus on your career in the thriving cybersecurity sector.

How to Apply

If you are ready to launch your career in the cybersecurity industry and join an international team, click Apply Now to submit your application for this Czech Speaking Cybersecurity Customer Experts position in Greece. We look forward to hearing from you. Professional regards, The Recruitment Team at Mercier Consultancy Group.

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