Business Operations Manager, Infrastructure Data Centers

Meta's Infrastructure organization is responsible for designing, building, and operating one of the world's largest data center networks. As a Staff Business Operations professional embedded within the Infrastructure Data Center (IDC) organization, you will drive operational strategy, planning, and execution across a global portfolio of hyperscale data center facilities. In this role, you will define how the organization measures success, allocates resources, and navigates complex cross-functional dependencies - translating infrastructure capacity goals into actionable operational frameworks that scale with Meta's growth.

Responsibilities

Define and lead the operational strategy for the Infrastructure Data Center organization, including long-range planning, and portfolio prioritization across global programs Lead annual and semiannual planning cycles for the IDC organization, including budget forecasting, resource allocation, and goal-setting processes aligned to infrastructure capacity roadmaps Design and implement operational rhythms - including business reviews, program status cadences, and escalation protocols - that improve organizational decision-making velocity Identify systemic inefficiencies in data center operations workflows and lead initiatives to standardize processes across regions and facility types Translate ambiguous infrastructure strategy questions into structured analytical frameworks, synthesizing inputs from engineering, finance, and real estate to drive decisions Serve as a strategic thought partner to IDC leadership, preparing briefing materials, decision memos, and narrative documents for executive and cross-functional audiences Build and execute upon a review structure of high-priority workstreams, ensuring a sensible cadence, coaching on pre-reads, tracking of action items, and dissemination of outcomes Draft internal communications on behalf of org leaders, including long-form posts and live presentations. Follow up diligently on action items and review outcome Prepare briefing documents for executive leadership reviews. Coordinate and prepare pre-read materials, daily briefings, and week-ahead summaries for executive review In partnership with Infra Internal Comms, draft and manage internal communications on behalf of organizational leaders, including long-form posts and live presentations, reorganization announcements and Q&As Drive strategic internal initiatives and ensure progress on priority workstreams, help build decision-making frameworks and deliverables In partnership with the admin team, we will lead the planning and execution of all-hands and offsite events In partnership with HR, build and execute upon an onboarding structure that enables new hires to ramp up efficiently and effectively

Qualifications

6+ years of experience with program management, project management, strategy, management consulting, finance, or operations 2+ years of experience supporting senior executives, directors and above as a program manager or Chief of Staff Quantitative, analytical, and conceptual problem-solving skills combined with business acumen Effective prose and clear presentation skills with a high level of craftsmanship Experience in problem-solving both individually and in a group setting. Proven track record of organizing, developing, and executing strategy projects that deliver results Experience operating autonomously and in a highly organized fashion to track top organizational priorities, identify efficiencies and drive alignment across teams Experience partnering with cross-functional leadership to turn insights into action Experience with Microsoft and Google Suites, advanced skills in Excel. Experience in navigating business structures while maintaining confidentiality and discretion Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements) BA/BS degree in science, business, or finance, or an MBA Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews) Infrastructure experience in an engineering, financial, project management, or operational capacity