Cloud Solution Architect

Microsoft Customer & Partner Solutions accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market.

We’re looking for a Cloud Solution Architect (CSA) to help customers modernize and secure their applications, and data on Microsoft Azure, laying the foundation for scalable, production-ready AI solutions. In this role, you’ll use platform engineering, automation, code, and AI to design and deliver scalable infrastructure solutions. As part of the Cloud + AI Infrastructure team, you’ll deliver engagements focused on data and app modernization, AI-Ready operational excellence and resilient architecture using frameworks like Cloud Adoption Framework (CAF) and Well-Architected Framework (WAF). You’ll leverage, Agents, existing Frameworks, Repeatable IP and execution engines for critical milestones, ensure application, database, and platform readiness for AI workloads, and ensure successful deployment that accelerates adoption. You’ll work closely with customer IT leaders to design and implement scalable solutions, resolve blockers, and accelerate adoption of Azure services through repeatable IP and delivery excellence. With deep expertise across Azure applications, databases, SAP, and hybrid environments, you’ll play a key role in helping customers unlock the full value of their Microsoft Azure investments. This role is flexible in that you can work up to 40% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Build trusted relationships with customer IT and technical decision makers to understand modernization priorities, remove blockers, and serve as the Voice of the Customer with Microsoft engineering and product teams.

• Design and implement Infrastructure as Code, automated pipelines, agents, and AI-enabled solutions for infrastructure discovery, provisioning, migration, governance, observability, security, and operations at scale.

• Lead architecture design sessions for secure, scalable, resilient modernization solutions across applications, databases, and infrastructure, using Microsoft best practices such as CAF, WAF, landing zones, and resiliency guidance.

• Contribute to end-to-end technical delivery results by partnering with CSAMs (Customer Success Account Manager) and account teams to ensure consumption plans, customer success plans, and committed milestones are technically sound and aligned to customer priorities.

• Drive modernization and AI Readiness initiatives across app modernization, database modernization, infrastructure, SAP, hybrid, and agents scenarios, including committed proof-of-concept, pilot, and production milestones.

• Help customers improve workload health, resiliency, sovereignty, security, capacity, and performance so mission-critical environments are ready for production-scale AI and long-term Azure growth.

• Use agents, repeatable IP, templates, and frameworks in delivery; contribute learnings and improvements that help scale repeatable modernization outcomes across Factory and Unified engagements.

• Identify and resolve technical blockers, support delivery oversight, and escalate risks across key Factory and Unified modernization engagements to accelerate go-live and improve customer outcomes.

• Identify next-best workload opportunities from each engagement and partner with account teams to generate incremental pipeline aligned to Frontier Accelerate, Factory, Unified, Frontier and Core Conversation related priorities.

• Maintain technical intensity through continuous skilling and certifications in priority workloads including app modernization, database modernization, Azure SQL, PostgreSQL, AKS, App Service, Azure Container Apps, SAP, hybrid infrastructure, Defender for Cloud, GitHub Copilot, Azure Copilot, and modernization agents, Terraform, CI/CD, GitOps, platform engineering, and AI-assisted infrastructure automation. Apply these capabilities through hands-on customer delivery and reusable technical assets.

• Engage in technical communities, share modernization best practices, contribute to knowledge reuse, and support IP development that accelerates secure, resilient, AI-ready customer transformation.

Qualifications

Required/minimum qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 2+ years of experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
  • OR equivalent experience.
• Global collaboration is integral to our work at Microsoft, and proficiency in English is essential for effective communication in this role.

Additional or preferred qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 5+ years of experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
  • OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 3+ years of experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting
  • OR equivalent experience.
• 2+ years experience working in a customer-facing role (e.g., internal and/or external).
• 2+ years experience working on technical projects.
• Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.