Senior Product Manager

Microsoft 365 Messaging is the platform that underpins billions of real-time and email-based customer interactions across Microsoft’s vast ecosystem. The M365 Messaging team plays a pivotal role in driving this massive communication network through its platform. Leveraged by Microsoft’s first-party solutions like Teams, Skype, Outlook and Dynamics, or by customer’s line-of-business applications using our third-party integrations through Azure Communication Services, M365 Messaging ensures that every message is routed and delivered with world class latency, reliability and completeness expected from the most business critical scenarios.

These interactions empower millions of users to communicate, share, and collaborate. And the M365 Messaging platform ensures that these communications are efficient, high-quality, and meet our customer’s most rigorous security and compliance needs. As a Product Manager within the M365 Messaging team, your role will be instrumental in driving improvements and innovations for messaging, including both real-time and email communications. You will lead cross-team efforts to define, gather, and prioritize business and technical requirements from stakeholders including customers, marketing, legal, and partner teams. You will gain insights and make data driven decisions to improve the reliability and quality of our infrastructure. Your strategic planning will influence the capabilities and the roadmap used to prioritize our engineering investments to help us continue provide a first-class messaging platform for our first party, as well as third party partners and applications.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Anticipating customers’ unmet or unknown needs.
• Building experiences across multiple feature areas across divisional boundaries to address highly complex customer needs and/or market opportunities.
• Developing product strategy and roadmap, driving and delivering features from ideation to launch.
• Identifying gaps in a platform, service, or process that act as barriers to achieving the team’s objectives.
• Resolving complex problems that require alignment of cross-organizational strategy and securing commitment beyond your immediate team. ·
• Leading and providing clarity during periods of uncertainty and ambiguity.
• Ensuring that investments in features and enhancements deliver the anticipated value to customers and align with Microsoft's business objectives.

Qualifications

Required Qualifications:

• Bachelor's degree in a relevant field, such as Computer Science, Engineering or Business, or equivalent practical experience.
• Proven experience in product, service or program management, or in software development.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework).
• Experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
• Experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).
• Experience working with Teams, IC3, or M365 platform services.
• Knowledge of messaging systems or communication platforms.
• Knowledge of anti-abuse, fraud, or protection systems (such as spam, scam, and abuse detection), ideally with exposure to AI/ML-based detection approaches.
• Experience partnering with engineering and data science to define detection signals, measure protection effectiveness, and balance security with user experience.
• Exposure to enterprise regulatory or compliance requirements related to fraud and abuse.

Product Management IC4 - The typical base pay range for this role across Czechia is Kč 1,338,000.00 - Kč 2,448,000.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:

https://careers.microsoft.com/v2/global/en/corporate-pay/czech-republic-corporate-pay.html

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.