Technical Program Manager Lead

The International Sovereign Clouds (ISC) team delivers some of Microsoft's most strategic and complex cloud programs. We build and operate sovereign cloud environments that enable governments and regulated industries to leverage Microsoft innovation while meeting stringent requirements for security, compliance, sovereignty, and operational independence. Our work sits at the intersection of cloud engineering, geopolitics, national-scale digital transformation, and customer trust. Team members have a rare opportunity to influence how Microsoft delivers cloud services around the world, solving challenges that span technology, policy, operations, and business strategy. If you are looking for high-impact work, broad visibility, and opportunities to shape the future of sovereign cloud computing, ISC is the place to do it.

The ISC PM team leads Microsoft's efforts to deliver innovative cloud solutions for governments and regulated industries worldwide. Our work influences product strategy, customer outcomes, and Microsoft's ability to bring the power of Azure and AI to some of the most security-conscious and mission-critical environments on the planet. This is a unique opportunity to operate at the intersection of technology, business strategy, public policy, and global customer impact.

In this role, you will work across product, engineering, security, compliance, operations, infrastructure, legal, finance, customer, and partner teams to translate complex sovereign requirements into scalable cloud capabilities and reliable delivery. The work requires strong technical judgment, disciplined execution, customer focus, and the ability to lead through influence across a global, distributed organization.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Responsibilities

As a Technical Program Manager, you will play a critical role in the delivery and ongoing success of Microsoft’s sovereign cloud partnerships. You will serve as a key operational and technical interface between Microsoft and our partners, driving alignment and execution across capacity planning and management, service roadmap delivery, infrastructure readiness, and critical cloud dependencies. Working across partner organizations and Microsoft engineering, infrastructure, operations, finance, and business teams, you will translate demand and commitments into executable plans, proactively identify risks and constraints, and drive issues through resolution. Success requires strong technical and operational depth, disciplined program execution, and the ability to build trusted partner relationships while navigating complex dependencies and competing priorities.

As part of a growing and highly visible team, your responsibilities will include:

• Partner Relationship Management: Build and maintain trusted working relationships with sovereign cloud partners, serving as a key Microsoft point of coordination for capacity, service delivery, infrastructure, and operational priorities.
• Capacity Planning & Management: Drive end-to-end capacity planning across compute, storage, networking, and other infrastructure dependencies, aligning partner demand, forecasts, supply, and investment with customer and business needs.
• Service Roadmap Delivery: Coordinate delivery of committed service capabilities and roadmap milestones, driving alignment across engineering teams and partners on priorities, dependencies, readiness, and execution.
• Cross-Microsoft Orchestration: Connect partner needs with engineering, infrastructure, operations, finance, and business teams, ensuring clear ownership and coordinated execution across complex cross-organizational dependencies.
• Risk, Issue & Dependency Management: Proactively identify capacity constraints, infrastructure gaps, delivery risks, and blockers; drive mitigation plans, escalation, and decisions needed to protect partner and customer commitments.
• Planning, Insights & Executive Communications: Establish clear operating rhythms and use forecasts, delivery data, operational insights, and partner signals to provide transparent status, surface decisions, and inform investment and prioritization.
• Operational Excellence & Accountability: Drive disciplined execution against commitments, continuously improve planning and delivery processes, and create clarity and accountability across Microsoft and partner teams.

Qualifications

Required Qualifications:

• Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience.
• 3+ years experience managing large, complex, cross-functional and/or cross-team programs.
• 1+ year(s) project or people management experience.

Other Requirements:

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• 10+ years of experience in engineering, infrastructure, product management, or technical program management, with demonstrated success delivering complex cloud or infrastructure programs.
• Strong technical depth in cloud infrastructure, capacity planning and management, hardware/infrastructure delivery, networking, and service operations, with the ability to go deep into constraints, dependencies, and solution options.
• Demonstrated ability to translate customer demand and service roadmaps into capacity, infrastructure, and execution plans, connecting long-range strategy to near-term delivery.
• Exceptional executive presence and partner management skills, with experience building trusted relationships with senior customer, partner, and Microsoft stakeholders while navigating difficult delivery, prioritization, and investment conversations.
• Proven ability to operate at both strategic and deeply technical levels, moving fluidly from executive discussions and business tradeoffs into detailed engineering and operational problem solving.
• Experience orchestrating complex delivery across engineering, infrastructure, supply chain, finance, operations, and partner organizations, with a strong bias toward ownership, problem solving, and driving issues to closure.
• Experience supporting sovereign, government, regulated, mission-critical, or highly constrained cloud environments where security, compliance, capacity, resiliency, and operational requirements materially influence technical and business decisions.
• You must be within 50 miles of Redmond, Washington or Reston, Virginia and willing to be in the office 3 days a week.

Technical Program Management M5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.