Senior Project Manager

Job Title

Senior Project Manager

Job Scope

We are seeking an experienced and results-driven Senior Project Manager to lead the successful delivery of strategic technology and professional services projects across multiple customers and regions. The ideal candidate will have a strong background in project governance, stakeholder management, risk management, and end-to-end project delivery within enterprise IT environments.

As a Senior Project Manager, you will be responsible for managing complex projects, ensuring alignment with customer objectives, maintaining project profitability, and driving exceptional customer satisfaction.

Main Duties and Responsibilities

• Lead the planning, execution, monitoring, and closure of multiple concurrent projects.
• Manage project scope, schedule, budget, resources, risks, and dependencies.
• Establish project governance frameworks and ensure compliance with organizational delivery standards.
• Serve as the primary point of contact for customers, executive stakeholders, and delivery teams.
• Facilitate project kick-off meetings, steering committees, status reviews, and executive reporting.
• Develop and maintain project plans, RAID logs, communication plans, and project documentation.
• Coordinate cross-functional teams, including consultants, architects, engineers, partners, and third-party vendors.
• Proactively identify project risks and issues and drive mitigation and resolution plans.
• Track project financials, including revenue recognition, profitability, forecasting, and resource utilization.
• Ensure high levels of customer satisfaction through effective communication and delivery excellence.
• Support contract and Statement of Work (SOW) management, change requests, and project governance processes.
• Contribute to continuous improvement initiatives within the PMO.

Position Requirements

Required Qualifications

• Proven experience managing medium to large-scale infrastructure, cloud, virtualization, digital transformation, or software implementation projects.
• Strong knowledge of project management methodologies (Waterfall, Agile, Hybrid).
• Experience managing project budgets, forecasts, and resource planning.
• Excellent stakeholder management and executive communication skills.
• Strong problem-solving, negotiation, and decision-making capabilities.
• Ability to work effectively in a fast-paced, multinational environment.
• Proficiency with project management tools such as Microsoft Project, Jira, Smartsheet, Asana, or similar platforms.

Preferred Qualifications

• PMP (Project Management Professional) certification.
• PRINCE2, Agile, Scrum Master, or equivalent certifications.
• Fluent in Arabic, English and French.
• Experience in VMware, Broadcom, cloud, infrastructure modernization, or data center transformation projects.
• Experience managing geographically distributed teams across different regions.

Success Metrics

• On-time project delivery
• Budget adherence and project profitability
• Customer Satisfaction (CSAT)
• Risk and issue management effectiveness
• Resource utilization and forecasting accuracy
• Stakeholder satisfaction and executive reporting quality

Education

• Bachelor’s degree in business administration, Information Technology, Engineering, or a related field.

Experience

• 8+ years of project management experience in enterprise IT, consulting services, or professional services organizations.