Infrastructure Engineer

About Midtown

Midtown exists to inspire people to become their best selves through the power of movement, connection, and belonging. Founded in 1970, Midtown has grown from one tennis club in Chicago to owning and operating eight luxury athletic clubs across the United States and Canada.

The Opportunity & Your Impact

Midtown is looking for an Infrastructure Engineer to implement, support, and maintain the systems that keep our clubs and corporate teams connected, secure, and productive. Serving as Level 3 support working within Corporate IT, this hands-on role supports Cisco, Meraki, and Microsoft centered infrastructure, escalated technical issues, server and network performance, security, documentation, and practical improvements across Midtown environments.

Job Overview

· Corporate IT individual contributor role focused on infrastructure systems, Microsoft platforms, escalated support, and reliability.

· Supports infrastructure across Midtown’s corporate and club environments, including hybrid cloud and on-premise systems.

· Partners with IT, Development, Software Support, Business Intelligence, Help Desk, and Technical Support to implement and support systems.

· Helps monitor uptime, system performance, security, compliance, documentation, and recurring technical issues.

· The role is hybrid work-from-home and required to also come in the office 2 days per week (Monday/Tuesday).

· The position is based in the Chicago area and may involve limited travel to Midtown club locations in the US and Canada.

How You’ll Contribute

· Implement and support Azure, Active Directory, Group Policy, Microsoft Teams, Microsoft 365, SCCM, Intune, SharePoint, Hyper-V, Windows Server, and Exchange environments.

· Implement LAN switching, Firewall, SD-WAN, Wi-Fi, phone systems, cloud-based security solutions, and related infrastructure services.

· Troubleshoot escalated application, security, server, and network issues while serving as an escalation point for support teams.

· Implement Azure design, security access, monitoring, data protection, disaster recovery, business continuity, and secure cloud management practices.

· Create, validate, update, and share technical documentation while recommending infrastructure and process improvements.

What You’ll Need to Succeed

Required Skills

· Working experience implementing and supporting Microsoft infrastructure: Azure, Active Directory, Group Policy, SCCM, Intune, Windows Server, Exchange, and SharePoint.

· Working experience implementing and supporting Infrastructure concepts including networking, virtualization, DNS, DHCP, ADFS, Firewall, VPNs, PowerShell, and Cloud resources.

· Ability to implement and support security requirements, security patching, encryption, server management, monitoring, documentation, and availability.

· Strong troubleshooting, communication, project support, cross-functional collaboration, and attention to detail.

Core Competencies

· Technical ownership, reliability mindset, and practical problem-solving.

· Security awareness, documentation discipline, and continuous improvement focus.

· Collaborative approach rooted in Midtown’s premium member and team experience.

Experience

· 5+ years in infrastructure engineering, systems administration, cloud administration, or a similar technical role.

· Background implementing and supporting Azure environments, Azure AD, Microsoft enterprise platforms, and operational monitoring tools.

· Track record supporting Active Directory, Group Policy, Microsoft 365, SCCM, Intune, Windows Server, and Endpoint administration.

· Practical experience with business continuity, disaster recovery, phone systems, Infrastructure administration, and cloud security.

· Microsoft Azure certification, MCSA Server or higher, CCNA, or comparable technical certification preferred.

Midtown Values

Alignment with Midtown’s core values: Win together, Glass half-full, Passionate about helping others, Better than yesterday, and Kind.

How You’ll Know You’re Successful

· Infrastructure systems are reliable, secure, documented, and available to support club and corporate operations.

· Escalated technical issues are resolved with clear communication, practical troubleshooting, and strong follow-through.

· Azure, server, network, and Microsoft platform environments are monitored, maintained, and improved over time.

· Deadlines and SLA’s are met on assigned projects and tickets.

· Recurring issues are evaluated and turned into practical recommendations or project plans.

Compensation & Benefits

Compensation Range: $105,000 - $125,000 annually. The final offered salary will be based on several factors, including but not limited to the candidate’s depth of experience, skill set, qualifications, and internal pay equity.

Some of the benefits offered to eligible team members include:

· Complimentary individual Midtown club membership, associate discounts, recognition programs, and professional development support

· Medical, dental, and vision insurance where applicable

· 401(k) retirement savings plan with company match

· Paid time off, paid parental leave, Flexible Spending Accounts, life, AD&D, disability insurance, and more

Please refer to our benefits overview for full details: https://careers.midtown.com/about-us/benefits/

Interview Process Transparency

Within two weeks, the Hiring Manager will review your application. If your experience aligns with the role, we’ll reach out to schedule the first interview.

You’ll receive an update within 48 hours of each interview. Depending on the role, offer decisions may take up to a week.

Midtown Athletic Club is an Equal Opportunity Employer. We are committed to building a team that reflects the communities we serve and to making employment decisions based on skills, experience, and business needs.

This description indicates the general nature and level of work required and is not a comprehensive list of responsibilities or qualifications. Benefits eligibility applies.

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

MIDTOWN is an Equal Opportunity Employer.