Salesforce B2B Commerce Architect

Job description:

We are seeking a seasoned Salesforce B2B Commerce Cloud Architect to lead the equipment ordering and lifecycle management for the onboarding module. An ideal candidate should have extensive experience in handling B2B Commerce Cloud-based Salesforce solutions and architecture, strong technical expertise in key Salesforce products, and the ability to drive strategic initiatives and deliver technical excellence.

Responsibilities & Tasks:

• Solution Architecture:
  • Design scalable and maintainable Salesforce solutions that meet customer business requirements.
  • Develop solution blueprints encompassing Sales Cloud, Service Cloud, Field Service Lightning, and custom development.
  • Conduct requirements workshops, translating business needs into technical specifications.
• Technical Leadership:
  • Guide the development and configuration of Salesforce components, including Apex, Lightning Web Components (LWC), and integrations.
  • Provide oversight on all phases of project implementation, ensuring delivery aligns with best practices and quality standards.
  • Lead technical troubleshooting and optimization efforts for Salesforce solutions.
• Customer Collaboration:
  • Act as a trusted advisor to business stakeholders, understanding their goals and challenges.
  • Recommend innovative Salesforce capabilities to improve operational efficiency and user adoption.
  • Present technical designs, strategies, and roadmaps to executive stakeholders.
• Governance & Best Practices:
  • Define standards and best practices for Salesforce development and implementation.
  • Oversee data integrity, security, and compliance for Salesforce solutions.
  • Implement DevOps and CI/CD pipelines for streamlined deployments.
• Team Development:
  • Mentor and coach developers, administrators, and other technical team members.
  • Foster a culture of knowledge sharing and collaboration within the customer environment.

Experience, Skills and Qualifications Required:

• Required Qualifications:
  • Experience:
    • 10+ years of Salesforce experience, including 5+ years in a B2B Commerce Cloud Solution Architecture or Technical Architect capacity.
    • Hands-on expertise in B2B Commerce, Sales Cloud, Service Cloud, and Field Service Lightning (FSL).
    • Proven experience in designing and delivering complex Salesforce solutions for large-scale implementations.
  • Technical Skills:
    • Strong proficiency in Apex, Lightning Web Components (LWC), and Salesforce APIs.
    • Solid understanding of Salesforce configuration, security models, and integration patterns.
    • Experience with custom development, system integrations, and AppExchange products.
  • Certifications:
    • Multiple Salesforce certifications, such as Salesforce Certified Administrator, Advanced Administrator, Platform Developer I & II, Application Architect, or System Architect.
  • Soft Skills:
    • Strong analytical and problem-solving abilities.
    • Excellent communication and interpersonal skills for working with technical and non-technical stakeholders.
    • Ability to manage competing priorities in a fast-paced environment.

Preferred Skills:

• Experience with industry-specific implementations in domains like Retail, Manufacturing, or Payments.
• Familiarity with Field Service Lightning best practices, including scheduling and optimization.
• Knowledge of agile methodologies and tools like JIRA or Azure DevOps.

Skills

Apex, B2B Commerce, B2B Commerce Cloud, Salesforce